My sister has been wearing ReSound Quattro aids ($6800 new) for 2 years after 4 years with Oticon. Her audiologist is telling her that her “warranty” will expire in a few weeks, 2 years after purchase. They will sell her an extension for 2 more years at $795. They will not extend the “warranty” after the additional 2 years because they say that after 4 years of use, the hearing aids should be replaced with new ones.
Her other complaint with these hearing aids is that periodically the aids start beeping repeatedly. The audiologist says this is due to ear wax, which he then removes. The cost for an appointment with the Audi is $175, so that’s the cost of ear wax removal. She has never had this ear wax problem with her Oticons, which she still uses as a backup pair.
What’s your take on all this?