What I’ve heard so far from the few Oticon owners on this forum when they need their ConnectClip battery replaced and inquired about it, is that their HCP told them that the way to replace the ConnectClip battery is to basically buy a new ConnectClip.
So what Oticon says above, while not incorrect that the battery can be replaced, is misleading because apparently the way to replace it is to pay the same amount that it would cost for a new ConnectClip.
So you have 2 choices ->
- surrender in your bad ConnectClip to get a new ConnectClip and pay the same amount as you would for a new ConnectClip,
or 2) keep the bad ConnectClip and buy a new ConnectClip so you’ll end up with 2 ConnectClips, the old/bad one and a new one, for the same cost as option 1 above.
I have NOT heard from anyone in this forum who’s said that their HCP replaced their ConnectClip battery for a reasonable amount of money. I sure would love to hear reports like this, but so far no luck.
Of course the third (but also not ideal) option is to try to replace it yourself for much less.