Good afternoon,
I’m a man in my 40s and have been using bte aids for the last 10 years. My first " good " pair of aids where the resound link which I’m currently wearing at the moment because of the issues I’m having with my Phonak audeo R90 aids. Since purchasing the phonak aids a year ago I have had nothing only issues with them. The main issues I’m having are to do with aids not working correctly with my Apple devices in particular phone calls and streaming I also really miss the option of live listen which the resound offer.
I’ve also found that when I go to the Audiologist for a checkup and get the hearing aids adjusted they work really well for a few weeks then I start having issues with hearing people and the loss of clarity means I’m forced to use my resound aids.
Some I’m basically at a crossroads and don’t know what to do. The Audiologist is telling me that the problem with connectivity to my iPhone is that Apple releases new ios version and updates it takes a while for phonak to update the aids. He has also said that my current hearing aids are the best on the market and most suited to my hearing loss which is quite severe. However they only stock Starkey and phonak so I’m assuming that’s why they are saying this about the phonak aids. Some of you might be thinking I should change my device to Android however I’m a real apple fan and have the watch,ipad etc and wouldn’t want to change if being honest.
I’m sorry for the long post I’m just at a stage that I don’t know what to do next!! I’m based in Northern Ireland and thankfully I’m in a position financially that would allow me to change the aids as I really want the best I can get for myself as I have 3 young kids and I want to be able to interact and hear them for as long and as clear as I can.
I would really appreciate some help and advice and in particular what my options are.??
Thank you
Joe