Hi all- This may be a bit unusual as I don’t wear hearing aids, but rather I am looking for help for someone else. I am the tech person at my church and we installed a Listen Tech Auri Auracast transmitter about a month ago. We’ve been testing it with several configurations, but I could use some help on this one.
One member of our congregation just got Jabra Enhance Pro 20 HAs. The audiologist helped him get the Jabra GN Enhance Pro app installed on his iPhone (mini) and communicating with his hearing aids.
I met him at church this morning to see if we could figure out how to see and select an Auracast broadcast. I could not find any place to do this in the app - and I have not found any documentation from Jabra (or GN/resound for that matter) on how to search and select Auracast broadcasts.
Does anyone know how to do this? Is it even possible? Or do we need a different app? Or maybe not supported on iPhones??
Thanks. I did see some of that, but will give it a deeper dive.
You’re right that the iPhone mini is not Auracast ready, but another person was convinced that because the Auracast assistant function was being performed in the HA app, any Bluetooth enabled phone would work.
Unfortunately, I’ve do not know anyone with a late model Samsung Galaxy phone and an Auracast enabled HA.
If we did have a Samsung S25, any ideas how we would select the Auracast broadcast??
My understanding is same way you select a wifi network.
So on the app on the phone it should show you any available Auracast Bluetooth broadcast in the neighbourhood.
Both the hearing aids and the phone should be Auracast, apart if you have an Auri receiver, which you don’t have in your case, you only have an Auri Transmitter.
ok, thanks. Several people have suggested that the ability to select the Auracast broadcast (Auracast assistant) was inside of the HA app instead of the Operating System (android, for example). I’ve never seen any documentation on this, so I really don’t know what is true.
We do actually have the Auri receivers (the same Listen Tech ones in that Sydney Opera House article), but obviously we’re trying to go straight to the hearing aids without them.
Auracast select stream is already on the new android if I do recall reading, or maybe a beta version.
So, the HA app is the way to go at the moment, until android get its act together and add it to the system.
You can use Resound’s Smart 3D app with the Jabra EP20 to select an Auracast stream, and it will work with your current Android phones—even those running Android 8.0.
Similar example is radio band/frequency for example, SW, MW, AM, FM, DAB, DAB+ radio tunner (if you are old enough to remember those).
You will need a capabale tunner to get these bands and search their frequencies.
In your case you don’t have an Auracast capable smartphone, so how do you expect the app in the smartphone to detect any Auracast stream?
Meaning, your radio tunner is only capabale of detecting FM bands for example, and it can’t get other band because it isn’t capabale of that.
The advertising of the Auracast streams together with the communication between ‘assistant’ and hearing aids that allows the aids to take the stream all take place on the ubiquitous Bluetooth LE. No actual audio is involved, so the phone doesn’t have to be capable of LE Audio or Auracast. I’m sure someone who knows what they’re talking about (@Ranson ) will correct me if I’m wrong.
Auracast can use either a stand alone assistant app built for the device like the one Resound provides to connect to their hearing aids (Jabra or Resound) or the assistant that is built into the phone.
So all that is necessary is a HA that can do Auracast, like the Jabra Pro 20 and Resound Nexia and Vivia and an assistant.
He couldn’t get to work because they were using the Jabra app and not the Resound app.
Yep, Auracast gives you a few ways to do it. If the hearing aid does most of the work, the phone just shows the channels to pick from. But if it doesn’t, like @Baltazard said, you’d need a newer phone.
