I feel that I am technically minded enough to program these very nice TruHearing Premium RIC 19 hearing aids I inherited from my mom. But I can’t seem to find the right software. I know they are made by Signia, because they came with instructions to download the Signia app, but the Connexx 9.8 software I downloaded does not include TruHearing among the varieties it can program. Is it a function of finding the right SiFit HI database for TruHearing, or do I just figure out which Signia hearing aid model mine resemble and try that? Thanks for any info you can offer!
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So first question is, what programming device are you using, as you can’t DIY without one.
But would the manufacturer’s fitting software recognize the rebranded hearing aids if you try to connect to the hearing aid? I dunno? I kind-na doubt it? This from Tru Hearing webpage;
I am planning to purchase the Noah Link wireless, but I figured I should see if it’s even possible to program these “offbrand” hearing aids before putting down more money (the Connexx 9 software was just $20, but I’ve found reference to Connexx 8.5 being the one I need, which doesn’t seem to be available anywhere).
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Don’t pay $20 for free fitting software.
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Sure, that’s the right thing to ask, make sure it’s possible, I can’t say for sure, but you could just buy a Noahlink wireless programming device so you’ll at least be able to program most other brands/models for your DIY projects, Costco is a good place to start, can’t beat their prices.
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Maybe, take the HA to Costco and check with them what software is used for programming before you invest in all the other necessary programming accessories. Good luck!
What good is this, they aren’t sold by Costco? They will only offer support for HAs sold by them anyway.
The software is Connexx and available (Rexton or Signia) Edit: Signia
As for getting the Noahlink wireless, this is very good advice for the OP, having one for DIY is crucial, for now and the future, even if those supplied through TruHearing can’t be, if they don’t no loss to the OP if he inherited them.
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Oh I See. Thanks. I thought it was sold by Costco.
Thanks all for your tips. I’ve gone ahead and ordered the Noahlink, and maybe I’ll get it to work with my inherited TruHearing set, or maybe I’ll have to invest in something else. But I’m suspecting that it will work, because rather than TruHearing being a “private label,” it’s a managed care company that’s owned by Sivantos, which merged with Widex to form WS Audiology – and Signia is part of that conglomerate, too. So I’ll keep you posted as I learn if/how all this new software and hardware can talk to each other.
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My guess is that it will not work for you because manufacturer’s sell these same products for big bucks. Then as a side-business they allow these any-name franchises to rebrand and sell the premuim products on the cheap.
But guess what? Once the word got out that you can buy cheap rebranded (Oticon, Phonak, Signia, Starkey, Widex, ReSound) hearing aids, and then program them yourself (without paying the big bucks) that might compete with their own big bucks sales.
So they lock them! They’re not dumb.
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Hello all- Just want to update everyone; I received the Noahlink wireless, set up the Connexx software, and lo and behold, it detected my TruHearing RIC 19 hearing aids and has allowed me to do my first fit! So as I suspected, TruHearing is not actually a rebrand, because it’s owned by the same company as Signia. I’m having fun learning about all the features I can adjust on these, but for now, I’m happy with the boost they’re giving me just with the First Fit programming. Thanks everyone for your help!
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Thanks for that. It is surprising news to me. But TruHearing also has other brands aside from Signia.
Scroll down on the link below to their other manufacturers. I hate to be a “Doubting Thomas” again, but if all of the TruHearing hearing aids are not locked, and cheaper that the originals, then why do we even need the other original manufacturer’s products (Oticon, Phonak, ReSound, Starkey)??
Yay, great a success story there, I’m pretty sure it was mentioned a while back the Phonak models could as well.
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New to this forum and I just inherited my TruHearing TH Premium RIC 19 hearing aids. I went yesterday to the hearing specialists I have been going to for 10 years. She worked on them and found the program that works for these and using a blue tooth device she was able to program a software update for me and she performed a new hearing test and was able to load my exact prescription on them. I just love these and love how they connect to my iPhone.
Yes as previously mentioned above @nanlgord confirmed these can be DIY’d as well with Connexx software and the Noahlink wireless programming device.
Hello friend, do you have the truhearing software, I have a hearing aid to configure, but I don’t have the program.
Hi there, all you need is the Connexx software and of course the Noahlink wireless programming device for any DIY projects, do read the user guides as it’s very helpful for setting up the first time.