I received my new kirkland 8 has’s on dec 31 18. really excellent compared to my previous kirkland 6 ha’s as far as sound is concerned. So far they have been ibn for service twice, the first time they gave me completely new hearing aids as well as receivers, las time the right one died and ythey put a new receiver as well as one of the amplifiers was replaced. Two days after I got it back the receiver on the left one packed it in. I am going back after easter to get a refund. I am profoundly deaf and each time they go in for service they are away for 8 business days which equates to a fortnight in reality. I cannot live or function like this . I dont have confidence in the aids anymore, I dont trust them.
It’s weird because I am not rough with them, treat them with kid gloves and care. Is my experience unusual or is there a lot of folks with a similar experience. had them for 4 months and not had them for 6 weeks of that 4 months
Pete