Brand new Signia App

Hearing Aids
#47

I’ve gone so far as to delete myControl after doing a “forget this device” and started from scratch. Seems to work for Stylettos once again when I do this. Before posting this response I checked to be sure app is still available for download, so I’m assuming you might try that. Can you reach out to your audiologist or dispenser? I have an appointment with mine Friday this week.

If you’ve followed my various comments you will see I’m also trialing 7X at suggestion of my dispenser. (Not to replace Stylettos but because I always need a backup on hand, especially since the Stylettos work for every occasion but no longer give me clear sound for TV. I think programming issue on that yet to be addressed.) I also trialed the 7NX and much prefer those to 7X because of the myControl app.

So as much as I like Signia HA, I’ve reverted recently off and on to my 14 yr old Phonaks! It’s due to the off and on instability/unreliability of the Signia app. Rarely no matter what I do I can not get Bluetoothed at all to 7X. For audiobooks I’ve often used my Apple AirPods because they reliably just work well and with great natural sound. They always remain Bluetoothed while in use.

It’s time for Signia to give end users and would be users more guidance on what will become of their myControl app. If it’s not asking too much of them, we need to know if all features/settings on myControl will be continued when all apps just become the same Signia app used for 7X.

Realize that when Apple issues certain updates (not all updates) to iOS for iPhone and iPad the myControl app will have to be updated by Signia to work. I’m assuming one day it will not even be listed in App Store??? As I’ve mentioned I have an older friend who used to wear Siemens HA, very recently purchased new Signia rechargeable aids. She’s never used a cell, iPad, or any tablet or computer. She has zero issues in many of the same exact situations I’m in. She does not know which Signia model she’s wearing, but I plan to find out. In today’s world since it’s new surely it also has Bluetooth capability.

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#48

Did you already delete myControl and download once more? Since Signia tech support had me do this I’d go ahead with that step after also rebooting your cell and having done “forget this device.” Gets tiresome, yes. I also go the extra mile, returning Stylettos to charging case while taking those steps.

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#49

@carolo and @Sequoia_Woman, I haven’t been on here much since I have been on the FB page mostly now. How are you both making out with the app? It seems to be more stable for me lately. I would say the past 3-4 weeks, I have had little issue and when I leave my phone on my desk and then return later, my HAs seem to re-connect much better than before. Of course working from home now, that is less of an issue. I don’t miss the commute, but I miss my office.

#50

@carolo & @DLXLDY. Good morning. Sorry Carolo, just saw your post. Hi haven’t had any issues w/ myControl app. It is working as it should. I was talking to a new Audi and he said the new App Signia is a real headache. Any word on when they may discontinue it? I may try and contact to get info. DLXLDY, are you using new app?

#51

@Sequoia_Woman, good morning! No, I deleted the new app after trying out all three, myControl, TouchControl, and the new Signia app and learning my confusion and issues were not isolated from @carolo on here. I had some issues mentioned above with disconnects and re-connects back in Feb. on the myControl app, but it has been very stable lately, to the point that I walked out of my home office this morning to answer the door and when I walked back in to the room, the BT connected to the HAs again on it’s own, unprompted (YAY). I hate when companies jam new software on you without properly testing it (I work in IT) and also taking away features that customers like (or worse, rely on). The last update of the app was in November 2019, but I see they updated the older, TouchControl app in December, so hopefully, there is no upcoming discontinuation.

#52

Thanks! MyControl works so well. When watching TV through the streaming box works well. I receive a phone call during TV watching. Call goes to my hearing aids / then when I end call TV streaming resume. Seamlessly. :+1:t3: I’m pleased how well it switches back and forth.
Question, I read in this thread that there is an automatic switch on box I think was stated , that allow HAs to automatically switch to TV. Are you aware of this? I’m out of town so can’t check my box. This would be awesome if it is in the box, as now I open app and mine has a little red box icon I select and connects my HAs to box. I get a tone in my ears. Any info you have on this? How do you connect your Signia’s to TV?

#53

@Sequoia_Woman, I don’t have the TV box, although I have thought about buying it since I have the TV on so loud in the bedroom and my husband gets up for work at 2:00 or 3:00 AM so some nights I just shut it off. So, that has been my TV experience, with hearing aids in and no connection to TV (which works pretty well on the TV setting on the app since it changes the directionality) or just turn it up loud…lol. I guess the box is next for me.

#54

My HAs are Signia Pure 13BT. I do not think I have a TV program. The only ones I have are Universal, Noisy & Reverberate. When I asked my Audi, she told me that’s it. No different programs. :roll_eyes:.

#55

I guess she would know. I thought the 6 programs were standard. :woman_shrugging:

#56

No that is the problem - I don’t think my Audi knows. :cry:

#57

last week I picked up a pair of Pure 312X aids along with the Streamline Mic and Streamline TV from the VA. Downloaded the Signia app. As far as I know it’s working OK.

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#58

Hope it continues that way for you.

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#59

There are 9 settings on the myControl app, and I have used, enjoyed each. I don’t need or want any way to connect directly to my TV so can’t comment on that. It’s this myControl app that sold me on Signia HA to begin with, and the new “not improved but dumbed down” Signia app that makes me wish I hadn’t fallen for the latest “X” model by Signia. The charging case is nice because it has a lid, but it’s the overall combination of hardware and software for the hearing aid itself that at least for me makes all the difference in my life, expands my world.

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#60

Thanks. I’m really confused. Are these ‘settings’ put into the MyControl app by your Audi.

#61

They come already in the myControl app that Stylettos connect with. Whereas the new Signia app doesn’t have them. My HA dispenser might’ve named programs for the new Signia X, and there are not as many options nor do they work as well for me. Later I’ll post the options, names, uses my Signia app shows in contrast to what seems standard with myControl app and Stylettos.

#62

My app is from Apple App Store entitled
‘MyControl Apo’. It has the Signia icon.

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Carolo, is this what your app looks like. I know that Signia came out with a new app and I don’t use that one. This is the original app I use. Your Stylettos aren’t listed. What’s the app name you use? I’m confused. :crazy_face:

#63

Apologies for delayed response! I’m wearing Stylettos right now and using Signia “myControl” app. (Latest version 13.5.1 on iPhone) The following Programs came on myControl and with Stylettos I have showing:
Universal, Noisy Environment, Recorded Music, Live Music, Musician Setting, Stroll, Cafe, Cinema & Theatre, Group Conversation

My HA dispenser didn’t name those but spent time programming after Real Ear Measurement. I absolutely love the Stylettos and find much of this due to the app rather than the brand itself.

I am very disappointed in the Signia 7X because of the new app. I got stuck with these while in a trial phase because I’m in a Senior Living Community on lockdown, even though I’m in Independent Living. (A separate building on campus is for Assisted Living and a Memory Care Unit.)

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#64

Thank you. It must be associated w/ the hearing aids as I even asked my Audi about you programs snd she said there are not any. Just Universal, Noisy and Reverberate. Im changing Audi. In fact I already had hearing test and adjustment of my existing Signia HAs by him. He is great. Maybe my HAs are too old. Pure 13s :woman_shrugging:

#65

@Sequoia_Woman, I have the same HAs as Carolo and use the MyControl app. The app was not set up for me, I did it myself and have most of those settings (9 but a few are different). Universal, Noisy Environment, Reverberant Rooms, TV, Recorded Music, Outdoor Sport, Cafe, Cinema & Theater, Group Conversation.

#66

I am so confused. It must be that some HAs can have more programs. Like o said I only have the three. Oh well, I would think with more programs you would be able to use in all those different environments. Thank you DLXLDY