I saw my audiologist today. Unfortunately the replacement hearing aids did not make it in time for my appointment. I’m going out-of-town for the 4th of July, and won’t be back until the next week, so the replacements will have to wait.
He was able to hear the Bluetooth breakup problem I was having. He replaced the wires and receivers as Oticon suggested. It seemed to clear the problem in his office, but later at lunch the Bluetooth started to break up and one of the hearing aids spontaneously reset.
He made some other unrelated adjustments to improve the streaming volume level and physical comfort of the domes. Everything else is working great.
I’ve had the ConnectClip on the last few days. Sometimes when the Bluetooth breaks up, the aids switch over to the ConnectClip instead of rebooting.
For example, I was listening to Spotify. Spotify showed the audio was going directly to my hearing aids. Then the Bluetooth starts to break up and things went quiet. I looked at Spotify on my phone to see what was going on, and saw the volume was set to 0. I adjusted the volume back up, and the music started again, but Spotify was then showing the audio was routed through the ConnectClip.
While on the ConnectClip, the audio is more stable, but not perfect. Things don’t sound quite the same through the ConnectClip.
Through Spotify, I’ve switched the audio back to direct to my hearing aids, but the breakups continue.
So, to sum up, when I get back to town we’re going to try the new hearing aids. Whatever the problem is, it seems to having something to do with the direct iPhone streaming to the aids.