One other possibility is that youāre in an environment where there are a lot of 2.4 GHz communication going on, causing interference. Not sure how youād go about solving that issue, but at least there are things you can try to if it thatās the case or not.
I would guess there is a fair amount of 2.4G traffic going on from WiFi, but itās never been an issue with anything else (like my AirPods).
Iāve got the iPad streaming now. Apparently I have to turn the iPhone off before it will stream from the iPad. Is there any way to stream from both devices with a priority? Maybe I need to use the streamer instead?
Listening for glitches now from the iPad. I think Iām hearing some minor glitches, but Iāll let it run a while and see if it gets really bad like on my iPhone,
No I have the same issue, I have to disable the Bluetooth one to stream from the other. But as soon as I have the connection to the other I can reenable the Bluetooth.
OK. Itās definitely breaking up, even from the iPad.
I also have a Windows laptop and the Oticon streamer, but Iāve had the streamer turned off the last few days to try to isolate the problem between the iPhone and hearing aids.
Maybe I should try the streamer with just the Windows laptop and no iPhone or iPad? I first noticed the glitching problem streaming from the laptop, and I was thinking the problem might be with the laptopās Bluetooth chipset. Now Iām having doubts about that. Oticon recommends a particular Bluetooth dongle from Sennheiser (BTD 800) that runs about $60 on Amazon. Iām glad I didnāt buy that!
You might be better to leave it with the older iOS?
That would drive me crazy!
It was back on 11.0. I havenāt used it in a long time, so I thought I better bring it up too speed.
The iPad is so old, I didnāt think it would connect at all!
I have an iPhone 5 and in another thread it was said that the iPhone 5 worked with the OPN. I think iPhone 5 is limited to iOS 10. I had no problem connecting and streaming to my KS8ās with the i5. But then I donāt have trouble with the i7 either.
Iām now streaming through my Windows laptop via the Oticon streamer (Connect Clip 1.1).
I turned off the Bluetooth on both my iPhone and iPad for good measure.
If it breaks up again, I think I might be reasonably sure the hearing aids are the problem.
Well, not necessarily. The OPN uses a different Bluetooth protocol to communicate between its OPN and its TV Adapter and ConnectClip. I think they licensed this technology from CEVA. Itās not necessarily the same protocol as the one used with the iPhone for MFI.
The CEVA protocol used between the OPN and the TV Adapter and ConnectClip has so far proven to be quite solid from what I can tell. Nobody has ever complained about unreliable connection between the OPN and the TV Adapter.
Hmmā¦ that might explain why streaming through the ConnectClip seems a bit different.
Iāve gotten a few clicks and pops, but they donāt seem quite the same or as bad as I was getting from the iPhone and iPad. Nothing garbledā¦ at least not yet.
Other things Iāve noticed is that I can adjust the volume of the streaming through the ConnectClip, but not streaming through the iPhone. On the iPhone, I can mute the hearing aid function, but still hear the streaming. This has good and bad points. I like being able to control the volume of the streaming, but it also turns up the hearing aid function at the same time, which isnāt so good. My iPhone at the highest volume seems like it needs a bit of an audio boost.
Another odd thing Iāve noticed is a slight audio delay when watching video on my PC. Maybe this was happening with the iPhone but just didnāt notice.
You can adjust the streaming volume on your iPhone by going to the MFI control function (triple click on the home is one way), and youāll see an independent volume slider if youāre in the streaming mode like with the TV Adapter. If youāre streaming from the iPhone, then the iPhone volume buttons regulates the streaming volume.
I donāt have the TV adapter, but when Iām streaming music from the iPhone, I can move the volume with the on-screen slider, but it will only get so loud and no louderā¦ less loud than my hearing aids can actually produce.
Oddly, I canāt change the volume with the physical buttons on the iphoneā¦ itās normally set at 100% and if I try to turn it down, it goes down a little then bounces right back to 100%. Strange.
What Iād like is to have what is now 100% streaming volume to show as maybe 90% or so, thus giving me a little extra volume or noisy environments, but I canāt seem to do that.
When streaming through the iPhone, the MFI volume slider is not for the streaming volume. Itās for the mic volume on your OPN. The only way to control the streaming volume of the iPhone is through the iPhone volume as far as I know.
Mine doesnāt bounce up to 100% if I change it a lower volume. It stays at the volume I set it to be while Iām streaming. Thereās something weird with your iPhone apparently.
Does your iPad behave weird like that, too?
And the distance you can be from the TV connect is much farther than with the iPhone,
You must have a problem with the iPhone. My 7 plus doesnāt act that way
Iām not sure what was causing the ābouncingā when pressing the iPhone buttons. I switched to the iPad to see if it would do that, but it operates normally. I then went back to the iPhone, and now the buttons work properly. Must have just hit a strange glitch.
I had similar problems and fixed it easily
Make sure your phone is updated to latest software
Then check with your Audi doc to make sure you have the latest firmware update on your hearing aids
Then repair the aids with Bluetooth on your phone
Reboot & you should be good
There is a setting under General -> Accessibility called āHearing Aid Compatibilityā. Try turning that on. This reduced the occasional static I was getting on my Bernafon Zerena 9ās.
Tom
An Update:
I saw my audiologist today. Unfortunately the replacement hearing aids did not make it in time for my appointment. Iām going out-of-town for the 4th of July, and wonāt be back until the next week, so the replacements will have to wait.
He was able to hear the Bluetooth breakup problem I was having. He replaced the wires and receivers as Oticon suggested. It seemed to clear the problem in his office, but later at lunch the Bluetooth started to break up and one of the hearing aids spontaneously reset.
He made some other unrelated adjustments to improve the streaming volume level and physical comfort of the domes. Everything else is working great.
Iāve had the ConnectClip on the last few days. Sometimes when the Bluetooth breaks up, the aids switch over to the ConnectClip instead of rebooting.
For example, I was listening to Spotify. Spotify showed the audio was going directly to my hearing aids. Then the Bluetooth starts to break up and things went quiet. I looked at Spotify on my phone to see what was going on, and saw the volume was set to 0. I adjusted the volume back up, and the music started again, but Spotify was then showing the audio was routed through the ConnectClip.
While on the ConnectClip, the audio is more stable, but not perfect. Things donāt sound quite the same through the ConnectClip.
Through Spotify, Iāve switched the audio back to direct to my hearing aids, but the breakups continue.
So, to sum up, when I get back to town weāre going to try the new hearing aids. Whatever the problem is, it seems to having something to do with the direct iPhone streaming to the aids.
I have the OPN S1 hearing devices and have a iPhone XR I donāt have any issues with streaming.