I am so disgusted with my new hearing aid “experience” so far.
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I had the mute program removed but now my volume control does not work at all despite replacing the battery with a new one. I tried to use the telecoil to mute my hearing aids on the metro train when the loudspeaker was excruciatingly loud, but only got an annoying hum and no mute. I did not want to remove my hearing aids on the train so I suffered the unbearably loud noise.
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I had a reduced background sound program added but it is terrible. It does not seem to mute anything and sounds even worse than the master program in the noisy restaurant in which I tried it.
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I’m still getting chirps in my hearing aids, and I do NOT want them - even though you said to put up with them. The chirp in might right hearing aid happens when I mouse click and other chirps sound off at random occasionally for no reason in either hearing aid. The chirps remain but they are now higher pitched and shorter in length.
If I’m only using one program (the master) because it’s the only one which is satisfactory, I certainly didn’t need five channels in an extremely expensive hearing aid which does not even have its own built-in volume control.
I sent an email to my audie to schedule yet another appointment. I’m three months into my hearing aids, and am so upset with all of the problems I’ve had.
chirp chirp
P.S. Thanks for listening. No one but other hearing aid users can understand the aggravation and frustration of it all.