I’m currently trialling Widex Allure 220 having tried Moments for a while. So far finding the sound quality and voice-in-noise better than the Moments. However the app and interaction between app and HAs is for me a total disaster. Samsung Galaxy S10 Android 12. First I find everytime I wake the phone up, even if not streaming, the HAs sound is interrupted and changes volume. When I close the phone the same happens. Very disturbing. In addition, I have constant “Error 3000” when trying to open the app - requiring restart of app and restart of bluetooth to repair. Then there is the volume - it seems almost random how loud the streaming will be and changing the phone volume only makes marginal changes to the volume streamed to the HAs. I’ve tried to be systematic about nailing down some of these issues (there are more) but it is such a mess that it is hard to do reliable repeatable experiments! Anyone else had issues? It is such a shame given how good the HAs are otherwise.
Have you considered updating your Android? 12 is pretty old, and there have been improvements in how Android handles HAs.
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This what I was thinking, just seems an old phone for this latest model from Widex, have you got access to another later model to test.
But it does seem like some kind of “notification” trying to come through, have you tried the settings on your Sammy to turn everything off
(notifications) to check.
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