When CROS is needed

I got my Jabra Enhance 20’s in December and love them. I’ve been referring everyone I know to Costco.
I am asking for a friend, who is convinced by another friend that she needs CROS. The difference could be thousands of dollars, so I’m attaching her audiograms to see what you think. Thanks in advance for any help.
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No response on that left ear.
Understanding their history might help.
Cross or CI?

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I’ll ask her and get back to you in a day or two, thanks