Using streaming equalizer to change dbs in Oticon app

Hearing Aids
#1

I have Oticon ruby minirite plus cros hearing aids. There is a section in the Oticon app where I can change low, mid and high dbs for certain situations. How do I know what to change? For example im looking for ways to hear better in loud situations like a restaurant. I have a specific setting for restaurants, but feel I need more and want to try changing the dbs, but I don’t know if I change low, mid or high and if I go up or down in numbers. If anyone has experience with the streaming equalizer I’d greatly appreciate your input.

Thanks!
Claire

#2

I created a new post just in case, but I meant sound equalizer not streaming since I don’t have a connectclip or edumic. I used to have the sound equalizer on the old Oticon ON app, but it doesn’t seem to be in the new Oticon companion app. How do I get the sound equalizer on my app? Thanks!

#3

The 3 sound equalizer is in the “ON” Apps. At the bottom of 2 red vertical column, you see a 6 small vertical lines icon - tap on it. It will show the 3 bar sound equalizer.

#4

It doesn’t let me use the ON app. You have to use the new companion app. I have a more section which doesn’t show it. The 6 vertical lines is the streaming equalizer for me not the sound equalizer.

#5

Delete the old “ON” apps and download the new “Companion” Apps. ON apps no more supported by Oticon. Try the Companion apps.

#6

I am on the companion app since the ON app is no longer usable. I just don’t have the sound equalizer which I’m trying to figure out how. I don’t know if I need to see my audiologist for this.

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#7

The sound equalizer is a feature only present in oticon real and newer.

#8

If you stream from a TV or another external source you may consider a cheap equalizer, like the USB-powered GHXAMP 7-segment Equalizer (and amplifier), 24 USD at Aliexpress.

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#9

Maybe your Oticon Ruby hearing aids need to get a firmware update for accessing the sound equalizer. And I would ask the fitter about another programm setting for loud restaurant

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