Hi Ruth, IMO the DSS assessors always score low, it’s in their DNA… In the past, I have even caught them out in blatant lies, and I had proof of their lies… They once told me, via a letter, they didn’t receive my review forms in time, and because of this, I forfeited my claim, even though I had an indefinite award at tribunal for DLA, when I pointed out, I had proof of postage, I sent the forms via recorded delivery, they reinstated my payment, and actually upped the award, they would have been slaughtered at tribunal, this was at a the time of the transition from DLA to PIP, when the DSS/Government tried to move the goal posts! You have to appeal everything, unless you are satisfied with the award, IMO, be suspicious of any award given, you are most likely entitled to a higher award… I recently did an appeal tribunal for someone, I was their representative, you are 100% correct Ruth, everything is in the wording! They had been awarded the lower rate in the care component, and the Lower rate in the mobility component, I disagreed with the assessors scoring on the care component only, on reflection I should have probably appealed both, but I thought there best chance of winning was to appeal the care award, the higher award was granted for 4 years… Result That little extra, makes such a positive impact in folks lives! Cheers Kev