Starkey z-i110 bte .. device not reading in inspire with noahlink wireless

Hi
Thanks.
Looks I made a mistake.
But here in this link I saw it’s mentioned that noahlink wireless also.
So went ahead to get.

https://www.starkeyhearingtechnologies.com/inspirehelp/st-pl/Wireless/Wireless_Programming.htm

Here early paragraph it mentioned noahlink wireless.

Yes I can see how that Starkey document was misleading. The only hint about BLE is in the Starkey 2.4 GHz Wireless/TruLink Programmer Manual buried within that document which says;
c2

If you would known beforehand to read the DIY School PDF Document named (Fitting Instructions Starkey Inspire) it says;

Hi, Thanks for your effort to find my error. I accept the mstake and have bought a noahlink wireless. I understand it is a good universal programmer usefull for my future. I intend to get a new HA from costco KS10 which has phone call and music streaming and self programming app. still i would like to have my noahlink wireless to do my self fitting avoiding the visit often for setting adjustments. ( covid times and I am 69 years old with usual BP,Cardiac,Diabetic problems)

  1. Can I get the target 7.0 software for the KS10 hearing aid which i propose to buy. whether this HA is good and suitable for my severe hearing loss(mixed hearing loss, abt 65 to 70 loss). will this work with noahlink wireless and target software.
    whether the KS10 is a good HA.
    thanks and regards

Yes you sure can, no problem there.

Sure no problem, the KS10 can be fitted with power receivers if you need them.

Again yes no problem to use the Noahlink wireless for KS10.

They are good HAs, but only you will know for sure if you like them or not.

Good luck

Thank you,’ Wonderful gesture, from many nice people…

The following Starkey hearing aids only support wireless programming via Starkey’s SurfLink Programmer. SurfLink aka 900sync , Starkey’s unique proprietary 900MHz SurfLink radio-standard (non Bluetooth):

Years 2016 - 2018: wireless programming requires Starkey SurfLink Programmer, all on new Synergy Platform with Acuity OS,
Muse* / Muse rechargable ** i1000, i1200, i1600, i2000, i2400 (2016)
SoundLens Synergy* (Custom i1600, i2000, i2400 (2016)
Muse IQ* i1000, i1200, i1600, i2000, i2400 (2017)
SoundLense Synergy iQ* (Custom i1600, i2000, i2400 (2017)
Picasso* (custom) i1600, i2000, i2400 (2018)
The iQ updates has an upgrade in Acuity OS for better speech optimization.

Legacy (years 2010 - 2015) HA wireless programming requires Starkey SurfLink Programmer, all IRIS platform , BluWave OS.
Z Series* i20, i30, i70, i90, i110 (2015) BluWave 4.0
3 Series* i20, i30, i70, i90, i110 (2013) BluWave 3.0
Xino wireless* i70, i90, i110 (2013)
Wi Series* (Y-Series) i70, i90, i110 (2010)
Tour* i20, i30 ( same as 3 Series but only entry-level product family )
Ignite* i20, i30

*These wireless devices can also alternatively be programmed via “cable only” or “cable + boot” or “cable + flex strip” according device type. See Cable & Boots guide

** Note: Muse iQ RIC-R rechargable is wireless programming only, requires usage of the Starkey SurfLink Programmer.

2010 - 2015 period of BluWave OS and IRIS Technology for SurfLink wireless radio
Technology levels break down to lifestyle:
Basic, Calm, Social, Active, and Vibrant.
This is represented by technology level
20, 30, 70, 90, 110 (non wireless)
i20, i30, i70, i90, i110 (wireless SurfLink)
as well as by channels, from 4 , 6 , 8 , 12, 16 channels

Anytime you see an “i” in front of the number that means it is eqipped with SurfLink wireless technology. 900MHz / 900sync

is the tech-level number without leading “i”, then this indicates a device without wireless function.

The “i” stands for IRIS

IRIS Technology (Wireless) 900MHz / 900sync / SurfLink
Hearing instruments with Iris Technology feature wireless communication between instruments including binaural synchronization of volume and memory changes as well as coordination of automatic features like directionality and noise reduction. Iris Technology also supports wireless programming of instruments and wireless accessories providing remote control and audio

With the release of Z Series the antenna in the Z Series devices were refined and Starkey also releleased new SurfLink accessories: new “SurfLink Media 2” (black housing) , “SurfLink Mobile 2”, “SurfLink MiniMobile” , SurfLink Microphone" and used a new naming convention “900sync”.
The new accessiories devices are compatible to the Z-Series hearing aids (Z-Series are all wireless 900sync), and to the newer Synergy platform devices released 2016-2018 Muse , Muse iQ, SoundLens Synergy, SoundLens Synergy iQ , Picasso (custom) , all non bluetooth and only 900sync/900MHz.

2016 Platform Change , introducing new Synergy Platform , quad core twin compressor technology. New numbering scheme for Tech-Levels 1000, 1200, 1600, 2000, 2400, represents channels, from 10 , 12, 16 , 20 , 24 channels
New Acuity –Operating System
source
Synergy: Made for Life

Via Noahlink Wireless programmable are only the following Starkey Hearing Aids with the 2.4GHz Bluetooth radio ( MFi, ASHA ) , the newer are onThrive Platform

Halo (2014) first Starkey MFi (Bluetooth LE, BluWave 3.0),
Halo 2 (2016) (Bluetooth LE and on new Synergy Platform with Acuity OS and )
Halo iQ (2017) (Bluetooth LE and Synergy platform/Acuity OS 2 )
Livio (2018) , Livio Ai, Livio Edge Ai (Thrive Platform with Bluetooth LE and NFMI wireless)
Evolve / Evolve AI (2020) (Thrive Platform with Bluetooth LE and NFMI wireless)
All hearing aids on Thrive platform are able for remote fitting via Thrive App and Inspire X

Thanks for that. I am working on something similar to your research so I can appreciate the tedious effort it takes to decifer which hearing aid programming device can be used for each and every hearing aid model.

Eventually I will publish a new version of the DIY School PDF file named (Choose a Hearing Aid Programming Device) which will include all the Starkey hearing aid models. Here’s a clip from my unfinished document; Tip: Click the image to enlarge.

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During years 2006 - 2016 Starkey released the following hearing aids which are non wireless and can only programmed via HiPro/miniPro and “cable + boot” or “cable + flex strip” :
SoundLens Synergy (2016) 1600, 2000, 2400 (Synergy/Acuity OS)
3 Series 20, 30, 70, 90, 110 (2013) BluWave 3.0
Xino 30, 70, 90, 110 (2011) -BluWave Signal Processing (SP)
Xino Tinnitus (2011) RIC10 - BluWave Signal Processing (SP)
X Series 70, 90, 110 (2011) - BluWave Signal Processing (SP)
AMP (2011) ICC
SoundLens (2010) - Drive Architecture
S Series iQ (2010) - Drive Architecture
E Series E Series 2 , E Series 3 (2009) economy line - Drive Architecture
Ignite 20, 30 (2009) BluWave Signal Processing (SP)
S Series (2009) - Drive Architecture
Zōn (2008) first HA with BluWave Signal Processing (SP)
Destiny 1600 (2007)
Destiny (2006) first hearing aids coupled with Inspire fitting SW

sources

@firenzel Here’s what I have come up with thus far for a DIY School document named (Choose a Hearing Aid Programming Device).

My main objective is to list each and every Starkey hearing aid model along with which hearing aid programming device can be used. Let me know if you have any comments;

• Legend: NW = Noahlink Wireless
• Legend: HP = (Hi Pro or mini Pro) with cables and also maybe flexstrips or adapters
• Legend: SL = SurfLink Wireless
• Legend: TL =TruLink Wireless

• Evolv AI RIC R = NW
• Evolv AI RIC 312 = NW
• Evolv AI Micro RIC 312 = NW
• Evolv AI BTE R = NW
• Evolv AI BTE 13 = NW
• Evolv AI BTE 13 PP = NW
• Evolv AI Custom 2.4 GHz = NW
• Evolv AI Custom = HP + Orange Flex Strip
• Livio Edge AI RIC R = NW
• Livio Edge AI RIC 312 = NW
• Livio Edge AI Micro RIC 312 = NW
• Livio Edge AI BTE R = NW
• Livio Edge AI BTE 13 = NW
• Livio Edge AI Custom 2.4 GHz = NW
• Livio AI/Livio RIC R = NW
• Livio AI/Livio RIC 312 = NW
• Livio AI/Livio Micro RIC 312 = NW
• Livio AI/Livio BTE R = NW
• Livio AI/Livio BTE 13 = NW
• Livio AI/Livio Custom 2.4 GHz = NW
• Picasso Custom* = SL , (i* = Wireless models, denoted with “i” in the technology tier)
• Picasso Custom = HP + Orange Flex Strip
• Halo iQ REC 13 = TL or HP
• Halo iQ REC 312 = TL or HP
• Halo 2 REC 13 = TL or HP
• Halo 2 REC 312 = TL or HP
• Muse iQ RIC R = SL
• Muse iQ RIC 312 = SL or HP
• Muse iQ Micro RIC 312 = SL or HP
• Muse iQ Micro BTE 13 = SL or HP
• Muse iQ Micro BTE 13 PP = SL or HP
• Muse iQ Mini BTE 312 = SL or HP
• Muse iQ Custom* = SL , (i* = Wireless models, denoted with “i” in the technology tier)
• Muse iQ Custom = HP
• Muse RIC R = SL
• Muse RIC 312 = SL or HP
• Muse Micro RIC 312 = SL or HP
• Muse Micro BTE 13 = SL or HP
• Muse Micro BTE 13 PP = SL or HP
• Muse Mini BTE 312 = SL or HP
• Muse Custom* = SL , (i* = Wireless models, denoted with “i” in the technology tier)
• Muse Custom = HP
• SoundLens Custom = HP
• Synergy iQ* Custom IIC = SL , (i* = Wireless models, denoted with “i” in the technology tier)
• Synergy Custom IIC = HP
• Halo RIC 13 = TL or HP
• Halo BTE 13 = TL or HP
• E Series 2 BTE 13 = HP with Orange 13-Boots and Starkey purple cables
• E Series 2 BTE 13 P = HP with Orange-13-Boots and Starkey purple cables
• E Series 2 BTE 13 PP = HP with Orange-13-Boots and Starkey purple cables
• E Series 2 Mini BTE 312 = HP with Orange 312-Boots and Starkey purple cables
• E Series 2 Custom = HP with Orange Flex Strips and Starkey purple cables
• Zon = HP with Starkey purple cables straight
• Aries Pro BTE 675 = HP with Orange 675-Boots and Starkey purple cables
• Aries Pro BTE 13 = HP with Starkey purple cables straight
• Aries Pro Custom = HP with Orange Flex Strips and Starkey purple cables
• Aries BTE 675 = HP with Orange 675-Boots and Starkey purple cables
• Aries BTE 13 = HP with Starkey purple cables straight
• Aries Custom = HP with Orange Flex Strips and Starkey purple cables
• Destiny RIC 10 = HP with Orange Flex Strips and Starkey purple cables
• Destiny RIC 312 = HP with Orange Flex Strips and Starkey purple cables
• Destiny OTE 312 = HP with Starkey purple cables straight
• Destiny OTE 10 = HP with Orange Flex Strips and Starkey purple cables
• Destiny BTE 675 = HP with Orange 675-Boots and Starkey purple cables
• Destiny BTE 13 = HP with Orange 13-Boots and Starkey purple cables
• Destiny BTE 13 P = HP with Orange-13-Boots and Starkey purple cables
• Destiny BTE 13 PP = HP with Orange-13-Boots and Starkey purple cables
• Destiny Mini BTE 312 = HP with Orange 312-Boots and Starkey purple cables
• Destiny Custom = HP with Orange Flex Strips and Starkey purple cables

This newer connection-chart states that Halo 2 / Halo iQ can be programmed using 2.4 GHz Programmer or NOAHLink Wireless.

This older connection chart showing TruLink Programmer for the first Halo products (2014).

As I understand, all Starkey Halo devices have Bluetooth LE wireless technology and can be programmed with trulink programmer as well as with Noahlink Wireless.
And i suspect, the Starkey TruLink programmer is an clone of the Noahlink wireless.

According to newer connection chart (first link above) the Halo line HA are also programmable via Noahlink Wireless, thus you can include the following in your list.
( Note: rewrote REC to RIC )
• Halo iQ RIC 13 = NW,TL or HP
• Halo iQ RIC 312 = NW,TL or HP
• Halo 2 RIC 13 = NW,TL or HP
• Halo 2 RIC 312 = NW,TL or HP


• Halo RIC 13 = NW,TL or HP
• Halo BTE 13 = NW,TL or HP

To complete your list add:
• 3 Series BTE 13 P = SL* or HP with Orange Flex Strips and Starkey purple cables
• 3 Series BTE 13 PP = SL* or HP with Orange Flex Strips and Starkey purple cables
• 3 Series BTE 13 = SL* or HP with Purple 13-Boots and Starkey purple cables
• 3 Series BTE 312 = SL* or HP with Black 312-Boots and Starkey purple cables
• 3 Series RIC 312 = SL* or HP with Black 312-Boots and Starkey purple cables
• 3 Series Custom = SL* or HP with Orange Flex Strips and Starkey purple cables

  • *SL only suitable for 3 Series devices marked with “i” in the technology level, theses are “wireless devices” (900 MHz SurfLink) and can also be programmed with the SL (Starkey SurfLink Programmer). e.g. 3 Series i20, 3 Series i30, 3 Series i70, 3 Series i90, 3 Series i110. But these SL devices have also physical connectors and therefore also programmable via HiPro and cables, and can be handled as like as 3 Series 20, 3 Series 30, 3 Series 70, 3 Series 90, 3 Series 110, which are all none wireless devices.
    All 3 Series were released as “non-wireless devices” and as “wireless devices”. Those marked with “i” in the technology level are “wireless devices” and can also be programmed with the SurfLink Programmer. But all devices of the 3 Series could be programmed via HP and cables + boots or flex-strips.

for Z Series include:

• Z Series BTE 13 = SL or HP with Purple 13-Boots and Starkey purple cables
• Z Series BTE 13 P = SL or HP with Orange Flex Strips and Starkey purple cables
• Z Series BTE 13 PP = SL or HP with Orange Flex Strips and Starkey purple cables
• Z Series BTE 312 = SL or HP with Black 312-Boots and Starkey purple cables
• Z Series RIC 312 = SL or HP with Black 312-Boots and Starkey purple cables
• Z Series Custom = SL or HP with Orange Flex Strips and Starkey purple cables

Z Series is an new iteration of the 3 Series. All Z Series are wireless 900 MHz , there were no “None wireless” devices released for Z Series. Z Series have newer BluWave OS 4.0 , a better radio and antenna design for stabilized SurfLink wireless connectivity. The housing of the Z Series devices is almost identical to the 3 Series devices.The connectors are identical to 3 Series.

For Xino and Xino Wireless add
• Xino RIC 312 = SL* or HP with orange Flex Strips and Starkey purple cables
• Xino Tinnitus RIC 10 = HP with Starkey purple cables

All Xino devices can programmed with HP and cables / Flex Strip
Xino devices marked with “i” in the technology level are “wireless devices” ( Xino i70, Xino i90, Xino i110) and these can also be programmed alternatively with the Starkey SurfLink Programmer “SL
The none wireless RIC 312 devices ( Xino 30, Xino 70, Xino 90, Xino 110) only programmable via orange Flex Strips and Starkey purple cables.
For Xino RIC 10 only the cables (straight) are needed, with HiPro

For Wi Series (Y-Series) add:
Wi Series RIC 13 = SL or HP with dark red 13-Boots and Starkey purple cables
Wi Series RIC 312 = SL or HP with Starkey purple cables (straight)
Wi Series custom = SL or HP with orange Flex Strips and Starkey purple cables

All Wi Series devices can programmed with HP and cables + Boots or Flex Strip , or via SurfLink programmer.
Wi Series were available only in top tech tiers: i70, i90, i110 (Starkeys first SurfLink wireless devices)


For the “X Series” add:
• X Series BTE 13 P = HP with Pink 13-Boots and Starkey purple cables
• X Series BTE 13 PP = HP with Pink 13-Boots and Starkey purple cables
• X Series BTE 13 = HP with Green 13-Boots and Starkey purple cables
• X Series BTE 312 = HP with Starkey purple cables (straight)
• X Series RIC 13 = HP with dark red 13-Boots and Starkey purple cables
• X Series RIC 312 = HP with Starkey purple cables (straight)
• X Series custom = HP with orange Flex Strips and Starkey purple cables

X-Series were available in top tech tiers: 70, 90, 110 (non-wireless)


Ignite were available only in the entry level tech tiers:
20, 30 (non-wireless)
and
i20, i30 (wireless 900 MHz)

For “Ignite” (non-wireless) add:

• Ignite BTE 13 P = HP with Pink 13-Boots and Starkey purple cables
• Ignite BTE 13 PP = HP with Pink 13-Boots and Starkey purple cables
• Ignite BTE 13 = HP with Green 13-Boots and Starkey purple cables
• Ignite BTE 312 = HP with Starkey purple cables (straight)
• Ignite RIC 13 = HP with dark red 13-Boots and Starkey purple cables (straight)
• Ignite RIC 312 = HP with Starkey purple cables (straight)
• Ignite custom = HP with orange Flex Strips and Starkey purple cables

Ignite non-wireless tiers: Ignite 20 , Ignite 30 basically low level tech tiers of the X Series

Ignite wireless (with SurfLink radio), available in tech tiers Ignite i20, Ignite i30 only as RIC 13, RIC 312 and Custom
• Ignite RIC 13 = SL or HP with dark red 13-Boots and Starkey purple cables (straight)
• Ignite RIC 312 = SL or HP with Starkey purple cables (straight)
• Ignite custom = SL or HP with orange Flex Strips and Starkey purple cables

So the Ignite wireless i20 and i30 were identical with Wi Series , but entry level tiers only.

Edit: See this Cables and Connectors Guide AAH (All Amerian Hearing) which covers all older Starkey hearing aids programmable with Inspire

Wow!! Thanks @firenzel for your help with this. Starkey is complicated because (unlike the other manufacturers) Starkey has newer/current hearings plus older/legacy hearing aids combined in the same Starkey Inspire fitting software.

I knew about the other Starkey cable guides but then forgot about them while putting together this Starkey programming device cheat sheet. Thanks again!

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@firenzel Thanks again, I merged your changes into the DIY School PDF file named (Choose a Hearing Aid Programming Device). Though, instead of reposting it here please review the changes in DIY School which you can find by clicking my PVC Avatar.

Oh btw, I rearranged the model-sort-sequence to be consistent by keeping RICs before BTEs.

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Thank you pvc , i’m happy to help.

Unfortunatly i found some unlisted devices.

In 2020 Starkey also distributed “Axio” basic level (entry level) hearing aids in Germany , Netherlands and maybe other countries. Axio is on IRIS platform
Axio i4 BTE13 and BTE312 (4 chanels)
Axio i6 BTE13 and BTE312 (6 chanels)
and i suspect that these are renamed “Z Series 20” and “Z Series 30” devices.
So the programming should be possible with HiPro and cables + purple 13 boot for BTE 13 , or black 312 boots for Axio BTE 312

In the last year i saved a file “Consulting Overview 2020” from the german Starkey Pro website, but Starkey Germany completly rebuilt the website in Q3/2022 and the files are gone and hidden. Now only access for Pros with login.
Here is an snapshoot.

On the right hand side you can see the Axio i6 (IRIS platform)
In Inspire in found the Axio as i4 and i6 (BTE13/BTE312) in Germany and in Netherlands.


Then in 2022 Starkey distribute an entry level device “S2” with 12 channels as BTE 13 and RIC 312. This could be an renamed " Livio 1200 ". In Q2/2022 on german Starkey Pro website i could download a PDF-File “Consulting Overview 2022” , and luckily saved it.
Here is an part as snapshoot.

But im puzzled because i can not locate the “S2” device inside the software area “Simulate Products”

if you open Inspire and switch to “Simulate Products” , then double click any hearing aid and simulate this, then in the middle of the screen , between the pictures of the Hearing aids, you have the ability to select and switch to simulate other device types and models. Then you can poke around and could choose the availabe tear levels for each model. And more product information is shown in an extra window.

When you change the Region and Country in Inspire → Menu “Preferences” - “Configuration” select different countries (e.g. “New Zealand” , “Russia” , “Turkey” or “Netherlands”) then you can also select the older devices in the simulation sceen under “Other”.

I am hesitant to go down this multi country Rabbit Hole. In DIY School in the first PDF file named (01 Free Hearing Aid Fitting Software) there is a link to download a template named (StarkeyOtherBrands.txt). If you download this .txt file and then rename it to (StarkeyOtherBrands.Bat). Then when you double click StarkeyOtherBrands.Bat it will give you the option to run Starkey Inspire for other ReBranded hearing aids, including option;
6 = Horex (German/Deutsche)

Alternatively, you could build your own .BAT file specifically for this one Horex brand.
Start “” “C:\Program Files (x86)\Starkey Laboratories\Inspire OS\Starkey.Inspire.Host.PatientBase.exe” launch HorexFitting
and then double click that to get a different country version, like so;

Thanks for the explanation.

FYI in the PDF file named (Choose a Hearing Aid Programming Device)
the first link “Cable Guide” is broken , located between “Evolve Ai” and “Livio”

The bad link starts with “http://hhttps//home.starkeypro…”

and should corrected to: http://home.starkeypro.com/pdfs/FLYR/ST/FLYR2602-16-EE-ST-IV/Boots_and_Cables_Programming_Guide.pdf

best regards

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fixed it :wink: and 20 xxxxxxxxxxxxxxxxx

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Hi, maybe you can include the link into your Starkey document for this Cables and Connectors Guide AAH (All Amerian Hearing).
This covers all older Starkey hearing aids programmable with Inspire Software, just for completion.

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Done, But not published yet. I am splitting these into one PDF file per manufacturer;
(Choose Hardware-Programming Device for Starkey)