Hello everybody,
I would like to ask to the community here if anyone has experienced this type of hearing aids, I suffer moderate/severe hearing loss and I’ve been using these devices since 2014, I bought a second pair in 2019 in Italy and found out the sound is really different then the first pair I bought in New York in 2014, I mean less speech, sound, clarity compared to the one I purchased in 2014, but I could manage since they were not so bad. Loved the original soundlens purchased in 2014, very clear speech and sound, now they are old but I fixed them many times and they are still working fortunately as I used them as a spare pair.
I would really love to have a software to make self adjustments with my computer, because I am very frustated to commute (which is a long way from home) back and forth from hearing dispensers for just an adjustment (most of the times not made well) and be unhappy with their adjustments, many times I personally tell them what to do to hear better with them, it really takes me down, first of all because an adjustment is a personal need and we must be happy with them, otherwise we don’t hear well.
The majority of hearing dispensers I have been get frustrated about me going and feeling unhappy with adjustments, plus they charge me a lot every time I had to fix the devices, consider I pay thousands already to buy the Starkey soundlens IIC and assistance must be included for the whole period we own them. By the way it feels like hearing became a luxury, but it’s not like that. The cost of hearing aids should be reduced a lot and make them more affordable.
To all the hearing aids company: please make things easier for us and cheaper, hearing loss is a big frustration for us, do not just be greedy for money. Big Thanks
Do any of you know where I can download a Starkey software to make adjustments on the devices? That would be very helpful for me, thank you.
Have a great week
Antonio