My parents went to Costco. Got my Dad Kirkland 8.0. The audiologist paired them to my Mother’s iPhone. Don’t ask me why.
I tried to delete the app from her phone. It is STILL choosing his hearing aids as the default Bluetooth connection even though the app is gone, I can’t find the hearing aids as a paired device, and I paired them to his Android phone.
We are just totally lost and no one has gotten back to me via the email I sent to the company.
Thank you in advance!