Seeking Help with MFi Bluetooth Issues on Starkey Genesis AI 24 with iPhone 15 Pro Max

Hearing Aids
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#1

Hello everyone,

I’m currently testing the Starkey Genesis AI 24 (mic R) hearing aids and am generally pleased with them—they’re a noticeable improvement over the Oticon Inspire that I initially tried.

However, I’m running into serious issues with the MFi (Made for iPhone) Bluetooth connection. It’s highly unstable: if I turn my head, the connection often cuts out, and when I’m on a call or streaming music, I experience static and distortion.

I’m using an iPhone 15 Pro Max running iOS 18.1, and I’ve also updated my hearing aids to firmware version 8.4.0, but unfortunately, that hasn’t resolved the problem.

Has anyone had a stable MFi connection with an iPhone 15 Pro Max running iOS 18.1—perhaps with a different brand of hearing aids?

Any advice or potential fixes would be greatly appreciated!

Thanks in advance for any help you can provide!

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#2

Hi @PicoB, I had Bluetooth issues with Naida Lumity 90, and iPhone 16 pro, running 18.1, until I read an article in ZDNET, which stated, the first 18.1 update was a BETA version, so updated again to the official release, which was also named 18.1… Low and behold, it downloaded and installed, and the Bluetooth problems disappeared… Good Luck, cheers Kev :wink:

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