Hi! I’ve recently bought a Roger Select from ebay, but it seems to not be able to turn on. When it’s plugged in, all 6 top lights turn green and every (about) 30 seconds, they all turn off and come back again on a clockwise sequence. The only thing I can get out of it is if I hold the bluetooth button, the green lights go off and the power button flashes red for about 20 seconds then goes back to the green.
I’ve been looking on here and apparently there’s battery issues from when the select is left discharged for months, I’m assuming it’s the same issue. I was wondering if anyone had any experience with this, and maybe knew what battery I could use to replace it? Did anyone take it to a repair shop to be fixed, I’m wondering if that’s an option since Connevans suggested £130.
Geez, I’d probably just turn it over to Connevans and HOPE they can fix it. It’s caveat emptor buying Roger devices at eBay, but if you can get it fixed, you would’ve still saved MONEY over buying one from Phonak (if they even sell them, now that they push the Roger ON iN).
I bought a Roger Select iN from eBay, knowingly that the battery was goosed, I swapped out the battery, and soldered in a new one, twas slightly bigger than the original battery, there is a tutorial on here somewhere? It still works perfect, and it now has an increased runtime, I also got 5 sets of licenses out of it, although I lost 1 license because of my error, I believe it cost me under £10 for the new battery… I would agree, £130 for an install & new battery is a fair price… Cheers Kev
£130 is a horrific amount of money to pay to me for something that could be down to a battery replacement haha, I saw that you mentioned a 503030 battery. It seems to be the same size, look and have at least 2 of the wires the current one does which is hopeful, I think the only issue I’m going to have is figuring out how to solder it haha. That’s if it is a battery issue in the first place, if not I’ll have to fork up the £130.
I might have to see if I can find someone that knows anything about soldering to help me with it, surely there’ll be someone in a repair shop with some idea.
Yeah I’ve been contemplating just sending it to Connevans, another user on the forum mentioned that the batteries can be replaced with a little bit of soldering skill, I might try that first and if not send it over to Connevans maybe. Slightly worried it might not work but we can hope!
I’m sending you my aids next time they go down. My darling 312 Precious Pinks have been in the Phonak garage for a MONTH now. What’s going on there? Wish I was a DIYer.
In all truth @1Bluejay, I know absolutely zero about the internals of hearing aids, as for batterie’s, I know enough to get bye,”Winging it”comes to mind in some instances, but in my book, nothing ventured, nothing gained… Sometimes, necessity is the mother of invention… Another platitude, but life is full of them… You should try the DIY route, you might be pleasantly surprised how easy it becomes, you are a clever cookie, so it wouldn’t take you long, to become comfortable with the software… Cheers Kev
Ah, you are too kind. The clever cookie in my box is HUBS! He is the Tech Kahuna bar none, but he has no concept (or even interest) in learning about hearing aids. Pity.
If there was just a weekend course on Target sw, I could probably get a toe-hold into the DIY game. But it’s like Phonak keeps the knowledge to themselves. Oh, they toss us a bone now and then: myPhonak, myRoger - go figure it out on your OWN, cuz no audi wants to waste their time with these phone apps, much less troubleshoot issues on aids with us customers.
I keep daydreaming about a dedicated profession to be deeply knowledgeable and conversant with the top brands of HAs. Analogy: look at home audio-visual techies. If you hire them to install THE BRAINS in your house (controlling lights, shades, music indoor/outdoor, doorbell, home entertainment setup, et al) they have to know brands, models, software, wiring, AND be courteous to clients.
No such business model exists in the hearing world that I know of. We are at the mercy of our audis and their knowledge, persistence and patience. It seems a missed opp’y among HA makers or hearing clinics not to branch off into this Geek Squad business model.
So to your point, users become tweakers and the job may get done.
There are a couple of free courses on Audiology Online that explain the basics of using Target. Phonak training audiologist do a pretty good job of explaining how to use the software. You must register to use the training site, but it is free unless you want to take the tests and earn credits.
