Im the mum of a kid with moderate loss who wears 2 Marvel aids.
She uses a Rogers Touchscreen 3 at school, and we’ve just bought an On2 with a Neckloop for ebay - never used or opened.
I’m trying to get information on this, but our Paeds Audiologist and Teacher of Deaf haven’t come back to us yet, so I’m turning to you all for help please!
Do I need to buy the little Roger X receivers for this to make it connect? Do they plug in then upload the license and I can remove the little cube afterwards? Do they have to stay attached onto the aids to receive the signal?
Honestly, anyone who can give me any easy to understand information, I’d greatly appreciate it! I don’t have one of those little black circle things some of you seem to have, but sure the Paeds Audiologist can help with that!
I’m not an expert but think this is right. If the Marvels had telecoils then the Roger On2 should work with neckloop. If they don’t, you’ll need the Roger X receivers. If you’d bought an iN version of the Roger On you wouldn’t need the X receivers. I’m sure somebody will correct me if I’m wrong.
Edit: Ah I missed that she was already using Roger Touchscreen. Yes, that does imply they already have licenses installed and should work with the Roger On with no need for the neck loop.
I believe that the Roger On v2 (or any version) should work right out of the box with the Marvels. Since your daughter is using a Roger Touchscreen I believe the hearing aids already have type 2 licenses installed and the Roger should work once it is charged and you connect it to the aids using the connect button on the Roger. The Neckloop has licenses installed and is used to receive a signal from the Roger and convert it to a Tcoil signal. But you should not need that. Type 2 licenses should work with any Roger device. You shouldn’t need to fool with the Roger X
She was the first in our whole NHS trust to get these ones - the old ones she had when she was a baby needed a huge receiver added onto the bottom whi h then made the aids too heavy and gave her a lot of discomfort. She’s a star at wearing her aids all day, and loves being able to hear us with the borrow Roger Touchscreen 3 we’ve got temporarily.
When we got these aids, I’m sure the audiologist said something like they had the receiver built in, but that was so long ago and noone is giving me a straight answer!
Unfortunately Phonak’s terminology is confusing. When speaking of assisted listening devices like the Roger they use the term receiver when they mean licenses. Receivers/licenses which are installed electronically in the hearing aids should not be confused with the physical “receivers” which are in the ears in her RIE (receiver in ear) hearing aids. The licenses/receivers installed in the hearing aids allow the aids to be used with all Roger products. Since they allow use with all Roger products they do not need to be re-installed for a new or different Roger device.
Yes, it is the Roger On v2 - i could have purchased an iN made in 2022, but didnt understand the stuff about the licenses! Think I get it now thanks to you all!
Ive found some cheap Roger X v2 receivers on ebay too, so I can look to get them next week, once (hopefully) Paeds and ToD get back to me!
Yes, this is correct, if she already uses the touchscreen then the school has already installed 02 receivers in both hearing aids and the Roger On will work until the school takes the receivers away. They may or may not do this in the summer–less likely now that the Roger 3 is out and receivers are unlimited.
If you buy Roger X I believe you also need an installer ( a separate device). It might be less expensive to just buy a used Roger On iN. Can you return the Roger On and neckloop?
@Zebras Of course you are correct. I saw that the OP was still talking about the Roger X and Neville mentioned the possibility of the school taking back the licenses so I was just offering an alternative in case I did not have the full story.
@Obiwanjenobi85 If for some reason the current licenses are removed from your daughters hearing aids, you can use the Neckloop that you purchased without purchasing additional licenses as the Neckloop has licenses built in. Of course that is not as elegant a solution as having the licenses in the aids but may work if licenses are removed from the aids for a short period such as during the summer.
Edit: this assumes that the Marvels have Tcoil to connect with the Neckloop.
The buyer has decided to pull the item after we paid (must have got a higher price elsewhere) claiming it was damaged after we paid, so back to the hunt - at least now I know what to look out for!
Found a Roger On v3 and a Roger On iN on ebay too which we’re looking to try and buy (one of them).
School purchased their Roger for my daughters use, and likely when she starts high school they’ll either buy a newer up to date one or buy this one off her primary school which is good. Thankfully I don’t have to deal with that!
I understand you are on to the next chapter in your search. I want to be a little redundant here. You mention a Roger On v3 and a Roger On iN. First, the Roger v3 is the new version but is almost just like the v2 except for a finish that does not scratch as easily. The Roger On iN contains licenses which can be transferred to the hearing aids while the Roger On (no iN) does not have licenses. Since you already have licenses getting the iN would only be important if you need them in the future because, for example, the school takes them back or you decide to buy another set of hearing aids (possibly as a backup pair) etc. Also keep in mind that since the v3 is new, it is the most expensive while it is essentially the same as the v2 (or even v1 unless she wants to use it as a mic when telephoning). Good luck
Thanks for taking all this time to offer advice, I truly appreciate it!
We have heard from our Teacher of the Deaf who has highlighted an organisation here in the UK called the Birkdale Trust who offer grants to individuals to help financially support buying things like these, so we’re going to apply to them to see if we can get the On v3 from a more secure space than ebay! Hahah!
If they decide not to offer help, we have lots more knowledge on getting something by ourselves thanks to everyone here!
She’s nearly 5 at present, so I really hope we’re aways away from doing bluetooth calls through her aids!
@WhiteHat Thanks for that. I didn’t realize that Phonak had dropped the iN moniker with the v3. That makes sense though. If you are going to give unlimited licenses with one, why sell one without licenses.
@Obiwanjenobi85 Be aware that my comment above was incorrect. The Roger On v3 has licenses which can be transferred to the hearing aids.