Roger On sound quality - direct to Phonak aids vs neck loop

Hi - does anyone know if I could expect louder and clearer audio directly between a Phonak hearing aid and Phonak Roger On than between Phonak Roger neck loop and Roger On?
My current NHS hearing aids are Signia Stretta and I connect to my Roger On via Roger neck loop. I find the sound soft. My NHS trust also provide Phonak Naida M70 SP aids in some circumstances.
I have moderate/severe hearing loss in both ears.

Phonak Bluetooth Aids and Roger On can be stereo when laid on the table.

Others Aids can’t do that.

Pretty sure it’ll be louder as well. I found the telecoil (NeckLoop) to be really soft and I just couldn’t hear well with it.

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That’s interesting to know. I found Danlogic and Roger On wasn’t too clear or sharp which is why Im opted to get a phonak Nadia lumity and things will be improved with Roger on.

Private audiologist cancelled on me yesterday so waiting for another date!

Just weighing in with my own Roger ON + Phonak Lumity Life 312 aids. I find that the mic does a VERY good job with clarity, and I can even leave the TV room and walk around the house still streaming the audio with NO prob! LOVE IT.

Without my Roger mics, I can get most of the dialogue watching TV, but the sound quality is harsh cuz the room has hard floor and glass windows. Streaming with the Roger actually cuts out all that reflectivity, so the sound appears both quieter but clearer if that makes sense.

Now, Ive got something to look forward! Just need a new date for my Phonak Nadia Lumity HA.

Did you or Audio tweak Roger On/Phonak HA via target based on clarity? Any tips?

Magnetic loop is always worse in sound quality than direct transmission at high radio frequencies.

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Yes, I believe she did something to ensure the streaming mic is from the Roger, not my aids. But I have no tech expertise to word that correctly. Ack. Sorry I can’t be of more help.

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How about increasing the volume of the HA’s by 1-2 bar manually?

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Yes, you nailed it. If I increase the volume on my aids by 2 steps, the sound is “handed off” to my Roger mics. Simple fix! Thanks for putting that in writing. :+1:t2:

Thought I must reduce HA’s volume if using roger on?

If sound is too soft, increased by 2 steps is the choice. After using Roger , reduce it back to normal.

I’ve been round and round with a few people here on sound levels with Roger (or tv connector, or BT streaming for that matter). There are two control “knobs” you should understand and learn how to control. Total volume, and ambient mix. The buttons on your has in these modes control ambient mix, not volume, by default. (This can be changed to some other control in target). To change total volume use the myPhonak app. There you will have both controls available. Ambient mix changes how much of the streamed content vs what is picked up by the ha microphones reaches your ears.

I spend a lot of time in noise with the ha mics muted or mixed to minimum when streaming from any of these sources.

WH

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No, it’s actually the OPPOSITE. Raise the volume to turn it over to the Roger mic, LOWER the volume on aids to add more “ambient” sound.

Sometimes I find that sweet spot (1-2 steps UP in volume) so I can hear hubs in the room with me and the TV streaming. Yeah … LIFE is BEAUTIFUL right there.

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Ohhh, I never knew this!!! A bit learning curve for me x

If you watch what is happening in the myPhonak app as you “raise” or “lower” the volume, you’ll see what I mean.

WH

Ah, ok! I have not reinstalled myPhonak yet (in order to test the streaming LOUD music noise issue I’m having). So without using the app, I just increase my aids’ volume to get the Roger mic volume to increase to the point where ambient noise is muted.

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When you use the Neckloop, the clarity is affected if the moves around

Bluejay!

I am having a dilemma here. Ive got phonak lumity L90 HA here with me.

Before having Phonak Hearing Aid, I was able to connect Roger on 3 to myrogermic. No issue.

Now, I cant connect my roger on to myrogermic as it keeps saying ‘connection failed’ whats the issues here and how do i resolve this……im using iphone 14.

Maybe delete the Roger on BTE pairing in the phone, delete the app, and then reinstall/repair?

WH