I’ve had Trax 42 since 2015. They worked really well until Android updated to a new version, then I started getting random Bluetooth disconnections, which is very annoying. I more or less solved that with an app that automatically reconnects the Bluetooth periodically.
But the really big problem now is that, out of nowhere, my aids will restart. It’s just as if the battery door was opened and then closed. It plays the little tune and then probably things will be OK, but sometimes it may go through the reboot 2 or 3 times in succession before it quits.
It’s usually the right ear, but it has also happened to the left.
It seems to happen less often with my phone’s Bluetooth turned off, but it can still happen then.
It also happens less often with my SmartConnect turned off… but it can still happen then too.
Normally I have BT and Smartconnect on. It’s not unusual for the reboot to occur concurrent with me doing something on my phone, such as opening an email.
I’m stumped. The tech at Costco is stumped as well. Is this happening to anyone else?