I have had Rexton Bi-Core hearing aids from Costco for over a year. Mild upper frequency loss typical with getting older.
It’s been an endless battle with them to get them adjusted. I describe the problem, they adjust them and nothing much changes. One time they got them right but they reverted back to sounding bad after a week. Sound is horribly distorted and tinny. They amplify my own voice and background noise, but I can hardly hear someone talking to me. Sound quality is like a cheap AM radio or like having a bucket on my head.
Is it normal for the earpieces to keep backing out of one’s ear canal? Costco says that’s how it is. I have to push them back in every hour or so or they’ll end up dangling free.
Support from Rexton is non-existent. I think I’ll take them back for a refund.
My question is, are there any brands out there that have decent sound quality and fit?