i’ve had my resound quattro’s for around 5 years now, and have been very happy with them (and resounds service).
i (think) recently i’ve been noticing a quite discernible ‘compression’ in sound that can be triggered by any number of things, e.g., a truck going past, a ceiling fan, any loud noise nearby - from clear clarity my aids compress the sound thereafter to a much more muted level, which, in time comes back to normal. i don’t remember this happening before.
streaming from the tv (via the resound streamer) is fine, likewise, over the phone (android) is unaffected.
my audio. is a 2.5-hour drive away, and i’m really not sure that she’s able to adjust compression levels or the like. does anyone else suffer this problem with quattro’s, or other aids, come to that?
Well I’m thinking these are due for a check up, microphone vents and wax filters for a start, have you had the receiver’s replaced in the last 5 years?
This type of issue does seem a bit odd if you’ve never noticed it before,as this is the noise reduction kicking in for just these types of situations,there’s different settings for how aggressive this can be, there’s really nothing that can change in the programming by its self to do this tho, are you using the App at all?
thanks for the quick response, much appreciated indeed.
my aids were looked at by resound a while ago (maybe 9 or so months ago, at 75 time has a whole new perspective so you can take that timeframe with a pinch of salt ;-)). at that time i was given a completely new set of aids, and my audio replaced receivers at the same time. i regularly check domes and guards for detritus and wax, etc.,
i use the app all the time - and very useful it is indeed, but nothing seems to change this sudden ‘compression’.
it might well be that this ‘problem’ arose with my last audio checkup, (early feb this year)?
is it worth a visit to my audiologist and getting her to check it out? is the ‘attack’ rate something she change?
Yes I think that’s a good idea to have them take a look at what’s happening, because this can be changed in the software, so maybe something happened when they last had them in Feb.
I also am having the same problem, My Jabra EP 20 are set at a higher MPO for my type of loss. They say long time users like it that way.
Costco just finished fixing a feedback issue in the right aid and said some of my setting are a little over the borderline.
However, in the right aid. I am still experiencing something like a slight muffed distortion with an annoying down shift in volume.
It usually takes place in combination with a loud speaking person and certain kinds of loud background noises such as fan, furnace, and air conditioner.
It sometimes happens in the basement when I am listening to my laptop’s screen reader, TV, and wife. This also takes place in an auditorium during a public talk. I do not have this problem in the car, noisy department stores or shopping centers
A similar thing has started happening in my older Resound 961 Quatro’s!
I use hard skeletal earmolds.
What do you recommend old friend?
since my resound aids were over 5 years old, i upgraded to nexus. so far the problem hasn’t arisen. i did talk to my audio about it, who in turn chased up resound - who asked for the aids to be sent in for ‘servicing’?
