Resound One 7.
Hello!.
I am the owner of Resound One 7 hearing aids and have been having problems with them for almost 2 years. The devices are still under warranty… After the first two revisions, so as not to become nagging with my audiologist, I purchased a Noahlink to set my devices myself. The problem was not with the settings, as I had hoped. Each time the devices were replaced with new ones (3 times). After 3-4 months they broke down again. The defects are always the same, that is, the devices break, at certain louder noises, one of the devices disconnects (becomes mute), then recovers. One device influences the other. This phenomenon happens in all listening environments. I don’t know what to do with them. I would like to return them but I don’t know if I can get the money back, or if they can replace them with another model. I mention that I work as a radiotherapy assistant and I work in an environment with electromagnetic radiation (particle-photon accelerator). If I replace them with other models will I have the same symptoms? Has anyone else experienced this? The defect does not appear immediately until after about 2-3 months. Do electromagnetic fields, a certain distance or place have any influence? I also tested other devices but during a short trial period (2 weeks) and the above symptom did not occur. I suspect that if I stay longer in this radiation environment it could affect the proper functioning. What can I do, advice please! Thank you in advance!