Resound Nexia Streaming Audio Quality

Received Resound Nexia RIC hearing aids two days ago and they are amazing, mostly. The main function, hearing my wife is a big win for both of us. Much better than my 10 year old Starkey HAs. My wife cried happy tears the first night. I was surprised the time from being overwhelmed by the new HAs was so short, less than 24 hours.

However, the audio quality when streaming is NO match for Starkey HAs when using a Surflink Mobile II with a program dedicated to streaming through the Surflink Mobile. The streaming audio of the Nexias is tinny and strangely uncomfortable.

I found a Resound streamer II on eBay, but have not tried it yet, have only streamed directly from my phone. I’ve played around with the different programs and the equalizer in the Resound 3D to no avail.

Am I doing something wrong? Anyone else have this experience with Nexia, or the Omnia?

Thanks,

Dave

Your HCP can increase the amount of streaming bass via the fitting software. Also, if you are wearing an open fit, you can lose as much as 30 to 40 dB of bass from your receivers leaking out of your ears. Phonak has recognized this problem and has designed the rather expensive Activent receivers. The vent on these opens up more when listening to external sounds, closes down a bit when listening to streamed sounds. ActiveVent — the world’s first intelligent hearing aid receiver (phonakpro.com)

I have Omnia 962s. I deliberately wear a very occlusive fit for other reasons (improved noise suppresion and improved beam-forming, since sound leaks in less from the environment to my good low-frequency hearing). But I increased the streaming bass to medium and with my closed fit, I find sound perception fine by my non-audiophile standards. If I’m around something with thumping external bass like our family room amplifier or my truck, that still makes it through my closed fit well enough to impress! :grinning:

2 Likes

There are a couple of programs available for the Nexias that might help. If you don’t have these enabled in your app they could be worth a try:

  • Music Program
  • Acoustic Phone Program
    Your audi or instrument specialist should be able to enable these for you
3 Likes

Well you won’t get any sound quality benefit from the Nexia’s BT Low Energy Audio unless you stream to them from a BT Low Energy Audio source. The Resound TV Streamer 2 is the wrong one to buy. You must have the Resound TV Streamer + as this is LE Audio and specifically intended for the Nexias.

Similarly if you want to stream from your phone, then you need one that is LE Audio. There are two or three Android phones (this is discussed in another thread) but there isn’t an iPhone that does LE Audio yet.

Anyway be patient and hopefully all will come good. In the meantime following @jim_lewis advice is a good plan as this will be a benefit whether you are making use of LE Audio or not.

2 Likes

I got a question about this Nexia+Android connectivity.
Lets say I will pair Nexia to S24 Ultra (that has Bluetooth LE+Auracast support), the used protocol will be still ASHA?
I guess not

No, it’ll LE Audio if both device support it, like TV as well, if both support it, it’ll be direct to the HAs with the lowest latency.

1 Like

Im glad I dont need to buy an iPhone :)))

There isn’t an iPhone that supports LE Audio currently. Maybe iPhone 16 will, but Apple aren’t saying. So you are safe from Apple purchasing for the foreseeable future!

1 Like

yea, I said that because almost all HA work better with iPhone :))

I have the ReSound Smart 3D app for my Nexia hearing aids. Are the Music Program and Acoustic Phone Program available on that app, or do I need to have the audiologist install/enable them?

You can have your Audiologist add them.

Thank you very much. I will.