My wife has just been fitted with UK NHS Hearing Aids - Called DanaLogic Ambio S88 hearing aids. These HA are maid by ReSound.
When the audiologist was fitting my wife with her new devices I asked a number of questions which the audiologist did not know the answer.
I decided to call the GN ReSound UK Ltd Customer Care phone line to order/ask for a user manual with full specification of the devices. The charming person responded that I had to get any additional information from the NHS provider.
The NHS was unable to answer the questions and I was given a ‘Hearing Aid Information Guide’. Having read it only the last page ‘Getting Connected’ addressed my question but is totally inadequate to my needs.
So my question is - Can anybody advise me how I can get hold of a user manual rather than an Executive overview of the HAs in question.
I need to know things like what Codecs does it support and what Profiles. How many devices can it be paired with? I am staggered that GN ReSound UK were so evasive of answering these questions. There must be a manufacturers manual somewhere… Does anybody have any idea as to how I can get my hands on one.
I have two Bluetooth transmitters which we use to supply Sony Headphones with TV Sound. I know ReSound have a Streamer 2 - but is this a pre-requisite or can I use the OEM BT Transmitter?
It is rather like buying a car and not having a technical handbook.
HELP!