Let the buyer beware!
This is a sensitive subject, but with the amount of problems I and many other consumers have with “brand new” hearing aids I question if refurbished ones are being fraudulently sold as new, whether by the manufacturer or the hearing aid provider. You can call me paranoid, but it’s time for consumers to request their hearing aid dispenser to unwrap the box of a new set of hearing aids in front of them. I plan on doing this from now. And if they don’t, it’s adios for them.
And if your hearing aids don’t work properly the first time you use them, demand a new set of hearing aids be ordered or shop for another provider. Think about it, why should you accept a defective set of hearing aids from the get go and have the audiologist “repair” them? Would you do that when purchasing any other expensive set of electronics? It’s time for the few or many lazy money hungry business minded audiologists and hearing dispensers to provide the services that hearing impaired persons deserve. Consumers, get what you pay for and don’t feel you are inconveniencing the audiologist. It’s your health and money. Can’t wait for OTC hearing aids to be sold. Say goodbye to the hearing aid dispenser cheats out there! You’ll be out of business very soon!