Sorry for the belated response. I don’t seem to be getting emails to responses to this thread so I didn’t realize any one had posted.
Yes, it was bluetooth problems that caused me to want to update the firmware. The firmware was updated at my last visit to the audiologist and it added the ability to answer and hangup the phone by pressing the button on the HAs. That was a welcome addition but the update also introduced new problems causing fairly chronic bluetooth connection problems. The firmware update that this topic pertains to and that I did myself resolved most of those connection issues.
This pertains to the iPhone because to my knowledge Signia (or at least the profits that I’ve used) only work with Made for iPhone Bluetooth which I understand to be Apple’s proprietary low power bluetooth implementation. So these HAs don’t work with Android devices at all.
The reason I’m back on the forum and saw these replies to the original thread is I’m still having some BT reliability issues so looking for another firmware update and once again having problems with Connexx update manager keeping Connexx up to date. I see there’s another reply that deals with that so I’ll reply to that after this.
As a side note about the BT problems in case it’s of interest or someone isn’t aware of it, the Signia AX platform is the first that allows the user to talk through the hearing aids rather than directly into the iphone. So I think this is just a matter of Signia working the kinks out of a new technology. When it works it works well but it seems to drop the BT connection with one or the other HAs somewhat often so I’m hoping there’s another update that fixes that.