I have new Oticon OPN 1 Hearing Aids.
Regardless of landline phone, mine or any of my clients, I find I really struggle to hear on the phone. A major part of the problem is a volume issue - men speak too softly and secondly is a distinguishment issue.
Week before last I went to audio for my third appointment and he has increased the lower frequencies by 2.5db. Volume wise I think its better, but clarity is just not there. I seem in particular to be struggling with consonants such as J in just or b in bad and a lot of other consonants.
If I turn the hearing up volume up to hear better, I struggle because all the background noise is also increased to the point where I am having to shut windows, turn off fans, close doors on background noise just to be able to hear on the phone and even then I am struggling as the clarity is not quite right.
I never was great on a telephone with call centres and men that mumble, but it considerably worse with these Oticons to the point where I just can’t use the phone.
What do you recommend I try or that I ask him to look at. In a normal working environment I seem to be able to hear alright, although I think the default volume could be increased a bit.