I have a Noahlink Wireless and the Target 7.2 software. Browsing through the features of Target, it seems that I should be able to update the firmware in my TV Connector – or at least check whether a firmware update is available – but I am not “seeing” the TV Connector (V2) at all.
Any suggestions?
It’s there.
It’s learning process finding it.
I left it trying to connect for half an hour or more but without success.
Are you connecting the TV Connector via USB?
Yes, I am connecting via USB.
Apparently the TV connector is up to date, no updates available.
Does Target recognize it, show a serial number?
No, I typed in the serial number from the bottom of the TV Connector.
Shouldn’t have to do that.
With the tv connector hooked up to your computer, go into Target and try to update the tv connector. Select update.
I’d already tried that. That’s what it was taking 30 minutes or more to do, but without success.
Where are you doing this in Target?
There’s a whole page dedicated to firmware updates – for the aids, for the TV Connector and Partner Mic, for… You name it.
Thanks, just checking.
Target doesn’t need to know the serial number of the tv connector. Just selecting it for your aids is good enough.
It’s just struck me: the computer does not alert me when I connect or disconnect the TV Connector. It was sold on eBay as “refurbished,” and the streaming feature certainly works just fine, but perhaps the USB data interface (but not the power connection, obviously) is faulty.
For the heck of it I hooked one of our TV Connectors to a Windows 10 PC. The PC immediately recognized the device and did it’s configurations.
I then started Target. Went to firmware updates and selected the TV Connector. Target immediately recognized the TV Connector, showed its firmware number and the connectors serial number.
The manufacturer’s warranty on this thing expired in June, so it was manufactured a year or so before that. Have there been any firmware updates during that period?
That tv connector was bought a little over two years ago. Today was the first time I hooked it up to the pc or Target if I remember correctly.
Today it showed up to date, no firmware update available.
I just tried a bunch of different USB cables, and when I connected the last one (the charging cable for an Amazon Fire tablet), the TV Connector showed up right away – and the firmware is up to date.
Do any of you know the approximate date of the most recent TV CONNECTOR firmware update? I purchased mine on August 19, 2019 when I purchased my phonak M90r aids.