I had a look in Target fine tuning. Speech streaming and music streaming are very similar.
The only time I use streaming is when I walk my dog and that’s wholly current affairs speech oriented. If I want to stream music from my iPhone I use my Sony BT headphones which behave perfectly.
From the phone’s perspective, it is only streaming/connected to one device in the phonak world, the bt master hearing aid. That aid sends the stream to the other hearing aid via another protocol. The individual aids are paired to the phone in LE for app management of the aids only, and not necessary for streaming at all.
WH
Is this happening also indoors or only outdoors?
Outdoors, the signal is not reflected by walls, and the body also attenuates the 2.4GHz BT signal.
If it only occurs outdoors, try holding the phone in front of you for a test.
Sorry for the late reply - yes it happens both indoors and outdoors. There is no rhythm or reason to its occurrence. If you take the central image at 12 o’clock, the drifting to the left can be anywhere between 11 to nearly 9 o’clock (which is left only). Always a fresh connection to streaming will give a 12 o’clock central image and sometimes stays central for up to 15 minutes, and sometimes drifts left within a minute.
I cannot figure it out.
I was having trouble with my KS9s which are basically phonak hearing aids. In the easy line remote app on my iphone, somewhere in the settings for bluetooth, I can choose between “Normal sound quality (fixed bandwidth)” and “Enhanced sound quality (enhanced bandwidth)”. I found that switching them to normal from enhanced resolved a lot of weird issues with bluetooth sound.
Note that this setting is under “bluetooth phone calls” in the menus. I don’t know if it will resolve your streaming issues but I was having a similar issue with phone calls. I assume the phonak app has something similar you can play with.
WebGuy1,
Thanks; you may have hit on something. When I went into my Phonak app BT setting it was on enhanced bandwidth whereas the HAs are programmed with Target to be on normal fixed bandwidth.
I changed the Phonak app setting to normal to match the Target setting. I didn’t get any stereo drifting during my morning walk. Early days but this could be the conflict resulting in erratic BT streaming.
I’ll report back in a few days.
Excellent, I hope it helps!
The sound is still drifting to the left during streaming. As before if i pause the streaming and allow AutoSense (now called Automatic) to engage briefly, then go back to streaming, central image is restored for a while, sometimes only briefly sometimes for up to 10 minutes before eventually drifting left again.
I have tried everything suggested and more.
As the only noticeable difference between my old iPhone XR and the iPhone 11 is slightly better camera software and a wide angle lens which distorts everything, I have gone back to my iPhone XR which works perfectly for streaming.
Darn it! I’m sorry. That sound really frustrating. I stream to my KS10s with my iphone 11, but I am not experiencing this.
Hi, are you sure about this? My understanding of GN aids is that you can only pair them to the phone and its not possible to pair them directly to a laptop as well. Have you seen a GN aid paired to both? I understood you can only pair them to phones and GN accessories. Please if you have any information on this let me know as i have been offered a fitting for GN Ambio on NHS, but have been told by several people that laptop pairing does not work, despite trying lots of different dongles.
Laptops / computers etc use Classic / Normal
Bluetooth.
Ambio NHS Aids use Low Energy Bluetooth which iOS devices accept.
Yes, Zebras is right: GN aids either pair to Unite accessories; or starting in February 2014 the ReSound LiNX also paired with, first iOS devices, and later, Android devices, using the Bluetooth 4.0/Low Energy (BLE) 4.0 stack.
However, connectivity to this day can be made to any Bluetooth device – Even Bluetooth Classic HSP 1.1 (HeadSet Protocol 1.1), going back almost two decades – using the Phone Clip 2 accessory, which is still supported to this day.
You can buy these for cheap (around $50) on eBay, often as Cochlear brand (which is a GN licensee) – Just make sure the Phone Clip 2 dongle is paired to the hearing aids!
I currently use Phonak Naida UP with a compilot II for Bluetooth. My rationale for moving to GN was to not have the compilot with me all the time. It sounds like these GNs are not going to give me what I want.
The issue is that I spend several hours a day on video conferences from my laptop. Surely there is some way to stream BLE audio from a MacBook Pro? It already has BLE….
@andymell I am curious, why do you need to change to another HA manufacturer when you do have one of the best if not the best HA in its category? (assuming you have the Phonak Naida Paradise P90 UP)
It seems my thread has been slightly hijacked. My iPhone XR streams perfectly to my P90 HAs. The strange thing is that when my daughter gave me the iPhone 11 it was factory reset and then cloned with my iPhone XR.
As a last resort I could try another factory reset and clone, all this to gain a better a camera in the iPhone 11.
I have the older model. Nathos Auto (NHS name) which is the older non-Bluetooth Naida so I have to use a compilot II for Bluetooth. The paradise is not available on the NHS 
Apologies for hijacking the thread. I will open a new one.
No worries 