Been using Phonak Naida P90 UP for 6, 7 months with good results. Then all of a sudden right aid out of the blue drops in volume and speech clarity. Incoming sound is distorted, as if autosense no long works. Right aid sent to Phonak repair only to work great for a week then revert back to same problem. All incoming sounds at half volume with speech clarity gone.
What I know is not the problem is moisture since I use a dryer every night and actually don’t wear aids outside in hot weather while doing yard work. Also new batteries don’t solve problem and there is zero wax build up in aid mold nor ear canal. My right aid is now back in shop being looked at a second time (gee - why wasn’t it fixed the first time) but my Audi speculates that maybe my bluetooth setting got turned off or somehow was not able to communicate to my left side aid. I did not check that. There’s also some speculation that maybe my aid just went into Bluetooth versus Autosense.
Well when I did check my aid program/setting I was in Autosense and I’ve not done any bluetooth connection nor streaming for a month. I basically use aid for hearing and all the other stuff is very distant secondary. Even talking on phone. Right aid went bad while I was in kitchen (both times) while just talking with family and there was nothing in area to interfere with bluetooth connection.
Anyone else have a Phonak Paradise Naida 90 that works great most of the time then all of a sudden goes haywire, no longer providing good sound volume nor decent speech clarity? Frustrating thing is my left side Paradise Naida 90 still works great and shows no sign of sound distortion. Also thought maybe one microphone went bad while the other kept working, but that should of been check and repaired (if needed) during first trip to Phonak repair.