Yesterday morning one Phonak Lumity 70 (approx 15 months old) was totally unresponsive after after removing from charger and being fine the previous day.
Cleaned contacts and charger case but no improvement, tested each aid in the alternative charge slot and confirmed aid was inert.
Visited audi this morning and they managed to reboot the aid by holding the start/stop button for “more than 30 seconds”. Audi said that the problem happened occasionally and they knew of no specific reason for the cause, just that it did happen.
I had phoned earlier explaining the situation but they had not suggested the solution over the phon.
Euan