I have a pair of Phonak Lumity 90 aids connected to the MyPhonak App on an android phone. It seems as if everytime I leave the app or the phone goes to sleep, the aids disconnect and when I open the app they go through a reconnection again which usually results in my getting a message through the aids. Is this normal or shouldn’t the aids stay connected to the app?
Looking forward to the responses here.
I have Phonak Audeo Paradise P90R’s and I use the App.
My experience:
- my iPhone does not stay connected to the App.
- I get to reconnect and that takes time.
I have a remote control for my hearing aids. I can change programs instantly with that. However, I don’t know what program I started with, nor do I know what program I end up in. I used the remote control for a while…don’t now.
DaveL
Toronto
I am in a trial with Unitron hearing aids which basically uses the same app. My aids need to reconnect everytime I open the app.
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It’s normal for the aids to disconnect from the app. Yes it’s a nuisance to reconnect each time. However, if it stayed connected to the app then it would use more HA battery than you would like, I suspect.
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Also android application control may be an issue. My samsung phone kills applications according to priority settings