Interesting. As more and more people are getting these…I wonder if the fact that the iphone 8, X, XR, XS have bluetooth 5 that these phones aren’t compatible. 7 and older have 4.2.
Hmm
I’m hoping they are backward compatible.
It sounds like the microphone(s) are not ready for prime time. I’ve also have read this is a problem for the Belong Direct.
Yes bleutooth 5 is backward compatible
I know. I’m just goin’ hmm. Two people. Two iphone XS’s. Pattern?
Obviously we need more data points.
Thanks for the reply Mark. As I understand, this is only happening on the XS and XS Plus. Phonak is aware of the issue per my Audi. We are waiting for an official response from them.
I haven’t tried the Phonak CeruSTOP’s on my Quattro receivers yet (replacement only due in another month) but according to the following UK hearing aid accessory site, Phonak CeruStops work on any HA using the CeruSTOP brand:
I’ve received the order of 10 8-packs for $25.99 from Amazon and will try them out, update post in due time.
1 Like
Interesting that I consistently hear “get an iPhone and your problems will be solved.”
Can’t wait to see how well they work with my Note 5. We’ll find out this Monday. Keeping my fingers crossed.
2 Likes
Which Note 5? Samsung, Infinix, Xiaomi, Coolpad? They range from 4.0 to 5.0
Looking forward to another data point.
It’s cerushields in the receivers. Unless you order a custom tip, then you should be able to request a cerustop.
It looks like they might be phasing out the smartguard. Thank god.
1 Like
Yipes. I’m hoping to get in for a trial of the Marvels next week - this with my Samsung Galaxy S9 Android phone. As it is, my mom swears I sound tinny and my voice fades in and out using the Phonak Audeo B-Direct aids. I’m wanting this bluetooth streaming to work perfect! That’s the whole reason I’d trade up to the Marvels - to replace ONE ear only streaming with stereo.
With all the fanfare of these new product releases, it seems that basic user group testing is simply NOT carried out in advance of the release. Instead, companies rush to market to yank in the bucks and we become the frustrated guinea pigs to sort it out.
Does anyone here even know if Oticon, Phonak, et al have user groups to TEST these things out in all situations?
Samsung
(These words are here because a post must be at least 20 characters long 
)
Yes, they have field trials with patients before they do a ture release, generally.
I have 10 Marvel trial demos sitting beside my chair at work now, but my days have been so busy that I haven’t even been able to open them. 
It would appear the Samsung Note 5 is 4.2.
WOW - TEN Marvels to trial!! If I was my aud-guy I’d mug you in a dark alley for at least ONE of them - for a very discriminating, articulate and bothersome customer of mine. 
1 Like
Which is good, right?
You (we) shall see!
I seem to recall something about 4.2 and the Marvels. But maybe I’m hallucinating again.
I would expect that any Android solution is going to have plenty of glitches. I don’t hear that an iPhone will solve all problems, but it is a much more developed and tested solution.
Agreed…for mfi. Phonak is trying to be a little less constrained which I applaud them for. But sure…there will be glitches along the way…as there will. As we’re already seeing with non-mfi to Apple.
This appears to be an iPhone XS and Max issue as the iPhone XR doesn’t have the issue. We should hear something soon. On the bright side, I’m extremely happy with sound quality all around.
1 Like
Sorry. I guess I missed the post that said the XR worked fine.
So I went looking for some commonality.
I thought I was following closely as I’m very interested in how this product pans out.