Just ordered new Phonak Virto I-10 NW aids and then realised with disappointment that they aren’t compatible with my existing Noahlink Wireless. Of course I knew “NW” meant non-wireless but was still expecting some kind of humanly possibly way to connect these to the Phonak Target app.
My Phonak Target app confirms they require the ancient Noahlink wired (no longer available from what I can see) or the equally ancient HI-PRO plus CS44A cable with a battery size 10 connection - which I cannot find anywhere online.
Given its 2025 it does seem rather frustrating that this brand new top of the range model requires cables/devices as old as the ark that are no longer available.
Does anyone know if the above is still the case?
The funny thing is that while ordering these I asked my audiologist to tweak the settings on my super old circa 2012 Virto Q Nano aids (which I believe uses the same connectivity) and she couldn’t even find the cable…
Yeah so it’s the same with a lot of stuff nowadays, but the cables are available eBay and AliExpress etc you have to remove the battery door to connect the cable as well, you can pick the Mini Pro from AliExpress which is a bit easier to use then the others, why not just order the wireless models?
It depends on the vendor, there’s a couple that would need to order them I’d guess, but the cables don’t use the size 10 pill adaptor, they have a plug from memory this is why the door needs to be removed, unless they have changed it for the latest models?)
Yes I’m sure they could get the left blue as they have the right (red) just reach out to the vendors and confirm, they will understand that it’s always a pair that people would want.
Well first thing I’d do is check in target, so just set up a demo simulation for your exact model and then you get a choice of which programming device is suitable plus which cables, and then you can go ahead with your order, the Mini Pro is a lot cheaper then HiPro USB
I did exactly that a couple of days ago so great minds think alike
It confirmed that the only options were “Noahlink” and “Hi Pro”. Couldn’t see any info on the cables.l but guessing it’s the same as the other Virto models.
Yeah ok so that looks like you can go ahead with getting what you need, just be aware that the Noahlink wireless will be required if you decide to upgrade or even swap brands/models in the future, cheers
The wireless models are larger - and I wanted to go back to the smaller IIC models that sit in the ear canal and are less noticable. Its what I was used to with my old Virto Q’s.
I’ve been using a wireless model (the Phonak Paradise P312 earbud style aids) for the past 2 1/2 years but found the Bluetooth audio quality to be pretty poor so ended up disabling it / never using the features.
The only real benefit was the ease of Noah wireless connectivity which allowed me to reset them / tweak a few settings if I had any issues.
Much easier than needing to book an appointment with my audiologist each time.
Yes definitely it’s easier to sort in the comfort of your home, and at any time you wish, nothing worse then being told by you local clinic that we’re “booked out” for a week or two when you really need something sorted.
