What I said earlier about my at&t TL92420 (from Costco) is true. It was easy to pair with the iCom. All the lights on the iCom are correct. The at&t phone shows the iCom as active and paired.
But I get no reception through my aids when making calls. If I remove and add the iCom again as a headset I hear a tone indicating success through the Ambras. But for outgoing phone calls I have to use the handset in the usual way; no streaming at all through the iCom/aids.
How can this be? There are not many buttons to push. I have tried playing with the order in which I turn on the iCom and make a call. The cell is off or far away from this landline. The cell phone with iCom is working as usual. Incoming calls have been rare, but seem to work if I answer with the iCom button and don’t pick up the handset. (It is not possible to leave the handset in place while making a call.)
Any ideas would be much appreciated.
Update: ATT tech support says that TL92420 is not guaranteed to work properly with iCom. They suggested making the call using the handset and then upon hearing the ringtone switch to the headset (iCom/hearing aids) and return the handset to the base. I don’t know how to switch to the iCom after dialing an outgoing call. Pressing the iCom button that I use for answering and ending calls does not work.
Mech29, what is the att model you say is working for you?
I can buy another landline brand but would really like to figure this out! Any ideas would be much appreciated.
I use the Jabra A7010 with my work phone. What I do is dial the call and then press the button on the iCom to pick up the call that I initiated. It cuts out the handset and takes over. Of course, that is a separate Bluetooth adapter plugged into the phone and not the phone itself handling the Bluetooth. Don’t know if the AT&T phone would operate the same way … allowing the iCom to take the call from the handset.
The way I use my AT&T land line and icom,I lift the receiver press call select headset when I get a dial tone I dial the number,This has worked well for me.
Mech29, you are a genius! It is not an intuitive operation but it does work. Funny, AT&T did not give me that advice.
The only thing is, the voice and tones on the other end are toooo loud and I can’t adjust the volume very much and then only when the call connects. Any easy, quick volume control with this set-up?
I have a volume control on my aids,I just turn down the volume there,
I connect my iCom to a Panasonic landline phone and use the volume control on the phone to adjust the volume.
AT&T supports their device ONLY. They are unfamiliar with the iCom and would not suggest what to try as that could be taken as endorsement by them that their device supports the other device (iCom). This was a common practice when I did tech support for hardware devices … though I tried to help people anyway by suggesting work-arounds or possible solutions after stating that I was unfamiliar with and had no information about their other device, but that they should perhaps try these steps. Managers like to avoid putting themselves at risk though and would rather have you return their product which never made sense to me.
I have Exelia Art BTE which has blue tooth and telecoil features for telephone use.
I have a celluar phone with blue tooth and ICom which work well.
I would now like to get a landline phone which has amplication as well as blue tooth so that I have greater flexibility. And also be able to connect to my ICom.
Can you recommend a high quality landline phone with amplication and blue tooth?
Thank you for helping.
Kona
My Sonogram
0250Hz R-65 L-55
0500Hz R-65 L-50
1000Hz R-65 L-60
2000Hz R-70 L-70
4000Hz R-65 L-65
Kona, Bluetooth is a “Standard.” Though most manufacturers won’t give technical support to use their product with anything from other manufacturers, all of the products use and follow the same standard and should work together without problems. From researching, but not personal experience, the Panasonic phones come across as high quality or better quality products. I am looking at return rates to Fry’s Electronics and the comments of Fry’s store personnel as the qualifyer for this statement, in which the Panasonics seem to have the much better record, with AT&T being the most returned.
Read all of this thread. I got my at&t TL92420 (from Costco) working, after some advice from this tread. If problems had continued I would have returned it and tried Panasonic or Vtech. I think all phones have volume control.
The DuoPhone program (phonak Ambras) is fine for most situations. The best thing about the iCom/at&t bluetooth landline was when I was lying on the couch with the flu and I didn’t have to get up and struggle to the phone for an incoming call. I just pressed the iCom button and told that telemarketer never to call my number again! Almost worth the price…haha.
As long as you are close to the base, iCom works great with landline phones. I’ve got at&t model as well.
My only complaint…it is far too easy to walk away from base with handset (or answer distant handset) and think the bluetooth will work! I wish they had put the bluetooth receivers in the handset instead of the base! It is very nice to be able to have hands free on the land line though.
I picked up my new Solana aids and the Icom today. The Icom worked well with a Vtech LS5146 Bluetooth enabled cordless phone (around $35 on Ebay) to make and receive landline calls. However the connection breaks up if I leave the room. My question: is it possible to have several LS5146 base units around the house, all connected to the same phone line ? would the Icom be handed off as I moved from room to room ? Anyone explored this idea?
Dick in Norfolk
I’m not sure, but it does not sound likely. Mainly because the iCom is paired to the base unit, which is a physical device with a hardware address. Each base unit would have it’s own MAC or hardware address. Also, that base unit is the active one when you answer a call on it. All of the satellite units are linked to that physical base unit. I doubt the satellite units would link to more than one base … or you might be answering your neighbors phone calls if he had the same system. Doesn’t sound like a likely solution at all, but that is just a guess based on my technical experience.
OK, I see your point. But, maybe if you had several base units all paired with the Icom, then even though you couldn’t move around, you could still always be in range of one to answer a call (& stick with that one for the duration of the call.) thoughts?
I am going to buy a Cordless Indoor Bluetooth telephone and I am currently spotting on vtech DS6321 and LS5145. Can anyone give some comments or advices about using it with the Phonak iCom?
Important to note:
- If the iCom is paired with the phone base your usable range is typically about 3 meters from the phone's location,
- If the iCom is paired with the handset of a cordless phone the usable range is at least 10 times more !!
Such scheme is impossible !
- Bluetooth isn't TCP/IP and
- the iCom isn't what you'd expect from world leader PHONAK
- your audi upgraded their iPFG and
- installed the latest firmware on your iCom (read this post *[here](http://www.hearingaidforums.com/showpost.php?p=47410&postcount=1)*).
The Calisto is the only cordless phone I’ve found that is bluetooth from the handset, and not the base.
I have the Panasonic model from Costco and it works fine, just not a great range from the base, with my Resound Phone Clip.
I use this AT&T phone with my iCom. Works great…
http://telephones.att.com/att/index.cfm/product-detail/?event=ehCatalog.productDetail&ProductID=378
Jordan