YAY IT’S WORKING! It was that setup thing. Had to read about it in another HOH forum.
I bought two CS 44 programming cables directly from HearSource.com. My cost was $50 plus shipping for the set.
I had initially received an included set with the purchase of my personal programming system from them and then my dog chewed them up :(, so I had to order another set.
Very nice folks to deal with and I received the cables in about 2 days and they took my credit card over the phone.
Recommended.