I’ve had these HA’s for about a year and generally they’ve been fine. One problem that I do have is connecting to my phone through Bluetooth. The phone is a Samsung Galaxy S9. I can connect to the Hearlink app with no problem. It shows how much is remaining for both and the location.
When I try to connect to the phone app or to YouTube, it only connects to one HA (normally the left). If I turn the left off and restart Bluetooth, it connects to the right. I have gone through restarting and re-pairing many many times and most of the time, I end up with the same result. Occasionally, it does work successfully with both. I believe that it worked with both when they were new.
Has anyone else had this problem? I can have them checked (and I may have to) but I hate to give them up for many weeks to do it.