P90-312 MyPhonak Phone Call Ambient Noise

[Hoofie_Puppet]

All:

Here is my setup. I use Apple Car Play in my car (of course iPhone). Recently, I had an incoming call on my phone. For the life of me, I cannot remember if I answered on my car display or phone itself, but the background noise (wind outside of car) almost totally drowned out what the caller was saying to me. I know that MyPhonak app can’t be accessed during a call. It would be nice if I could cut out ambient noises like when I stream music.

I read somewhere to change the mic mode on my iPhone to Voice Isolation and have done so…but I haven’t tested anything yet (my hearing aids were recently repaired).

I saw a few posts here about changing volume and such, but I don’t think that will clarify anything for me…I just need ambient noises cut out…so, I am going to propose that following question to my audiologist tomorrow:

Does anyone have any insight on how to do this? Should I answer calls on my phone or answer by pushing the button on my right hearing aid? Should I avoid answering on the car display (Apple Carplay)?

Thanks all!!!

[dacuttler]

There is a program in most Phonak phones called comfort in noise, which is very effective, but I have found that the automatic function in my hearing aids fail to switch to it when needed. The solution is to have your audiologist set it up as a selectable dedicated program.

In my case I have a dedicated music program in the number 1 position, and comfort in noise as #2.

Whenever I am in the car, I immediately activate the comfort in noise. It seems to work way better than the noise in car setting.

I even used it while traveling on a flight to DC from the west coast & it greatly reduced the wind and turbine noise in the aircraft. In the car comfort in noise kills most of the road & wind noise.

I suggest giving it a try.

[tenkan]

You can change the ambient noise on a call in target, it’s called microphone attenuation, you can have up to -10dB or even turned off if using the phone mic, this can be used by using the HA buttons, but if your using the “true hands free” it looks like -6dB obviously you need the HAs microphone for the caller to hear you.

[Hoofie_Puppet]

My audiologist knew exactly what I was talking about and he reduced it to -6db. Quick question: how do I add a photo of my audiogram (its a jpg) to my profile here? Thanks for all your help!

[tenkan]

@Hoofie_Puppet

how do I add a photo of my audiogram (its a jpg)

How to add your hearing test / audiogram to Hearing Tracker

Just updated our page for adding hearing tests to the forum. Make sure you are logged in Go to My Hearing Tests You will see the page below Enter your audiogram and click the save button When you come back to the forum, you should have a headphone icon on your avatar and an audiogram on your profile. Thanks! [image] If you already have a hearing test on file, you will see the page below. Edit your current test or click the button “Add Hearing Test” to add a new test. [image]

[Hoofie_Puppet]

Done and easy! Thanks!!!

[Hoofie_Puppet]

Just an update on the “ambient noise” during calls with my HA. The -6db change in the Target software along with ensuring “Voice Isolation” mode is chosen ---- works miracles. Almost zero ambient noise and I can hear the call perfectly. Of course, I have the call routing automatically set to Bluetooth!