Oticon Xceed great for speech, not for music

what is the level of your loss? Hers is about 115 DB straight across. Is the feedback control on for the program you are listening to music with? One concern I have is that the feedback coontrol is affecting the music and to have it off she would have feedback. It only streams through tele-coil with distortion.

If anything,music should sound better without the connect clip since there’s one less bit of electronics in the way. I emailed Oticon about this and they said just have the audiologist adjust the program, calling Oticon if necessary. Unfortunately on our visit we couldn’t get the phone to pair (probably because the audiologist had other equipment on that the phone was trying to pair with) and the audiologist was getting very impatient and said for me to figure it out at home. So we couldn’t try the music then which is what I wanted to do.

I think it’s probably just more high frequencies than my wife is used to for music. I’m going to do an experiment with her tomorrow playing music for her and making adjustments on a graphic equalizer and see if there’s a formula that works. Then I can tell the audiologist to do such and such.