@joesan: I wear More1s, and am very happy with their performance. I would agree that lab service seems to be Oticon’s Achilles’ heel, along with their pitiful ON app. But I can’t fault the level of assistance they provide in overcoming my hearing deficits (bearing in mind that the devices don’t cure, they just … aid).
[“bearing in mind that the devices don’t cure, they just … aid” … boy, that has a nice ring to it, don’t it? Just rolls off the tongue like a bug off a hard-chromed deflector!]