If you selected “Program” under Hearing Devices-Complication you then back out to Settings and scroll further down the watchOS interface on your iPhone it will show what Apps “Installed On Apple Watch” and just below those Apps it will show all the Apps you can Install on your watch. I have the Oticon On app installed on my Watch. When I go to the face I use, Utility, and look at the various Complications the Oticon On app(Program) shows up as a choice. I can then use the Complication to select which of my settings that are programmed for my Oticon HA. Here is a quick link to all the Custom features and complication that are available on each Watch Face in watchOS 9.
Perhaps a difference is the Apple Watch Series? I have an Apple Watch 6.
But if you search the Apple page that you linked, nothing comes up on “hearing,” “microphone,” or “accessibility.” So, what complication on what watch face would you be referring to through which you can add an MFi app as a complication?
I have the ReSound Smart 3D app installed on the watch and it shows up in App View. And I have created a Shortcut on my iPhone to launch the Smart 3D app that can be moved to my Apple Watch. Then in editing complications, I can install the Smart 3D Shortcut as a complication and that launches my Smart 3D app just from touching the associated complication on any watch face that I insert it into.
When I go to Accessibility, Hearing Devices and toggle between “Program” and “Microphone,” then inspect the available complications of several watch faces including Infograph, I don’t see anything related to Program, Smart 3D, or Microphone show up under any of the complications on the several watch faces I looked at. Maybe if you say exactly what watch face and what complication heading is involved, it would help the rest of us check it out. In two weeks or so, I’ll get an Apple Watch Ultra - so it should have all the latest faces and possible complications. Until then, maybe I’m just behind the times with a Series 6!
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jim_lewis You are correct. It does not matter if I select “Microphone” or “Program” in Watch Settings on the iPhone under the Accessibility Hearing Devices Menu. On the Watch app on my iPhone if I scroll all the way down where it shows the Apps on my watch the Category Installed On Apple Watch I have only installed 6 apps out of 30-40 apps that showed under Available Apps. If it is Installed and you select it the choice is “Show App on Apple Watch” On or OFF. I have it turned On. Oticon On which controls my Oticon More 1 hearing aids. When I go to my watch face “UTILITY” and go down to Complications I can select Oticon On in any of my Complications positions. I am using an Apple Watch 6 with watchOS 9 and an iPhone 13 Pro Max. I also have ordered a new Apple Watch Ultra. I hope this explained what I am doing a little better. Let me know. I forgot to hit the reply button the first time , sorry.
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I downloaded iOS 16 and found the frequent disconnect problem prevalent when using the app has finally been solved.
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You are correct. It does not matter if I select “Microphone” or “Program” in Watch Settings on the iPhone under the Accessibility Hearing Devices Menu. On the Watch app on my iPhone if I scroll all the way down where it shows the Apps on my watch the Category Installed On Apple Watch I have only installed 6 apps out of 30-40 apps that showed under Available Apps. If it is Installed and you select it the choice is “Show App on Apple Watch” On or OFF. I have it turned On. Oticon On which controls my Oticon More 1 hearing aids. When I go to my watch face “UTILITY” and go down to Complications I can select Oticon On in any of my Complications positions. I am using an Apple Watch 6 with watchOS 9 and an iPhone 13 Pro Max. I also have ordered a new Apple Watch Ultra. I hope this explained what I am doing a little better. Let me know.
Hi, @rgilbert! I got an iPhone 14 Pro Max today and independent of your post, in transferring everything from my iPhone XS Max, I noticed the (ReSound) Smart 3D app showing on the Utility watch face when I checked out the Watch app on the new iPhone. I looked at the available complications for the Utility watch face as well as the Meridian and the one I use, the Infograph. For some reason, the ReSound app is only available as a complication for the Utility watch face and not the other two. And just as you say, picking Program or Microphone in the watch Settings, Accessibility, Hearing devices has no effect on whether the ReSound app is available as a complication for the Utility face. Maybe there is a memory limit for complications, the Utility face is simpler, and it can handle a more “complicated” complication like the 3D app or the Oticon app?
When I was using my Apple Watch 6 with iOS 16 on the XS Max, I had no problems with watch battery drain. But my update as far as watch pairing goes wasn’t smooth. The new iPhone repeatedly reported it couldn’t pair with the watch and since it finally did, the watch battery has been draining like crazy. I’m a newbie at this and maybe it has something to do with not wiping the XS Max after the transfer to the iPhone 14 was complete but instead absentmindedly leaving it on in another room. I just assumed that the watch transfer would make the watch forget all about the old iPhone.
I had similar problems pairing my Quattros with the new iPhone. I told the old phone to forget the HA’s but I didn’t tell the HA’s to forget the old phone. I launched Smart Fit and saw the Quattros still remembered an “iPhone” and “iPhone(2)” as devices, which I presumed were my wife’s donated iPhone 6S and the XS Max that both I inherited and used for the last two years. After I wiped those off the HA’s with Smart Fit and got smart and turned off the XS Max a room away, I finally got the Quattros paired with the iPhone 14 (but maybe it was just sheer luck on another roll of the dice?).
I didn’t want to wipe the XS Max as it will be a backup for either my or my wife’s current iPhone. But next time, I’ll turn any old phone off as soon as a transfer to a new phone is complete! If anyone has any suggestions about what to do about the watch battery drain, I’m all ears!
P.S. In checking what the deal is with the HA complications not working on all watch faces, I found this post by @narenkona from two years ago in the thread where I posted on creating HA app Shortcuts that can be used as an indirect HA app complication. Narenkona said that it’s the older watch faces that direct HA app complications work on, not Apple’s newer watch faces, and that he’d written to ReSound asking them to make a direct app complication that’s compatible with the newer Apple watch faces. So maybe the same consideration goes for Oticon?
Edit_Update: I might have an answer to the watch battery drain problem. It probably has nothing to do with transferring my phone apps and pairing my Apple Watch with a new iPhone and everything to do with Complications on the watch. Many people like me turn off background app refresh on Apple Watch apps to spare the already short battery runtime as much as possible. But in the Watch app settings for that, Apple advises you that the background refresh OFF toggle doesn’t apply to complications. A long time ago, I absentmindedly inserted Reminders (the Apple equivalent of ToDo’s or Tasks) as a complication but never used that app - so there was nothing to refresh. Before the iPhone upgrade with the watch transfer, I had the brilliant idea to connect Apple Reminders to my Outlook Tasks on my MS 365 Exchange Server account. So, now I bet the Reminders app on the watch is constantly refreshed from Reminders on my iPhone as my client Outlook updates many times a day. I’ve removed Reminders as a complication from my Apple Watch, and the watch battery is no longer draining as fast as it had been when I first took notice of the problem.
And the ReSound Smart 3D complication on the Utility watch face is probably a leftover from experimenting relative to @narenkona’s post two years ago that I forgot entirely about.
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At Facebook, there is a warning - not to update to iOS 16 or Android 13 for Bluetooth HA Users.
Suspect that there is some connectivity problem between HA and Bluetooth!
Not sure what the fuss is about I have updated to IOS16 and my connectivity is the best I have ever had. Are people now complaining that it truly works, as it should?
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I upgraded after reading all the positive comments. So sorry that I did. There is no problem pairing and making adjustments. Bluetooth is fully functioning except I no longer can stream music to my oticon mores or answer the phone.
Now I have to see whether to wait for oticon to play catch up or try to see if apple can help get me back to iOS 15.***I
What iPhone and what version of firmware on you More aids? I am not having any streaming issues. iPhone 13 and More1 aids with 1.3.0 firmware
Repair your Aids?
That’s quite common to need to be done Altho not everyone has too.
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Do a Reset Network Settings. If you are having pairing or streaming issues it is your best bet. ONLY RESET NETWORK SETTINGS. After that contact an Apple Accessibility Support Specialist. Here are links:
After hearing from other user, I powered down my phone (iPhone 13pro) waited a few minutes and powered back up. All functions have been restored!
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After updating to the new iOS16 on the iPhone, we must power down the phone for a few minutes and restart it again in order for all the functions to be restored.
Well I forgot my aids before updating my IPhone and didn’t have to do that. After the update was finished I paired my aids to the phone and had no issues.
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That’s the point - paired the HA after updating to a new OS should be the correct procedure.Or restart the iPhone and let them paired automatically (not sure this will work or not).
My More 1 running 1.3.0 and IOS 16 are working great. Didn’t do anything before or after updating and they are working perfect. When I downloaded IOS 16 it told me it needed to reboot to complete 5he process. I let it reboot automatically and everything else paired up as needed. I am using an iPhone Xr.
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Of course there is another way.
Oticon could have had engineers taking part in the iOS 16 beta programme and been ready for the GA date confident and ready to roll.
I have had one device on 16 since the second beta and so I’m happy it works fine BUT it only works fine because it does, not because of Oticon proactivity.
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I don’t believe Apple gives the hearing aid companies a say about anything. I believe Apple says this is what you get.
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All app developers get access to beta code if they choose to do so. If they choose not to, they issue warnings about possible issues while they scramble to test what’s already out.
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