member90 wrote: “Do you try on the devices during first visit? Since my current pair has about 24 days remaining with trail period, I’m in a time crunch”
I just bought a pair of Costco’s house brand (KS7) aids last month ($1700). They are a significant improvement over the 3 year old KS5’s they replaced. The KS7’s can be controlled from an iPhone and if you buy a Smart Connect device (~$220) you can pair them with the phone or other bluetooth devices.
I am pleased by the fitters at my Costco store (Prescott, AZ). I tried out the aids in the store for a good hour each time twice before buying them. Unfortunately, they would not allow me to take them home overnight.
Costco (at least in the US) does have a 180 day return policy. They also have a one-time loss/damage replacement for 2 years. (I lost my first aids after about a year – took them hout because of wind noise while hiking and I think the wires hooked around my finger when I took my hand out of my pocket. And then likely a bird picked them up so I could not find them an couple hours later.)