Oticon Real 1 and phone notification

I have the real 1s. I have Google pixel 7. I am connected via Bluetooth. My problem is that when the phone rings I don’t get notification in the ears. If my phone is on the table next to me and a call comes in phone vibrates I swipe and callers voice streams. It’s the notification ring I don’t hear. Is this a aide setting or phone or something that oticon doesn’t support. My phonaks would ring through aides. If anyone has any answers it would be greatly appreciated.

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Is your phone on silent?

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while I’m unfamiliar with the Google Pixel (I’m an Apple type), there should be an area under settings for the phone. I would suggest perusing those options. I sometimes just turn off the phone, or hit a setting that silences calls from unknown numbers. There should be a setting that allows the phone to ring under circumstances you dictate and send the signal into your ears, both the ring and audio (the latter via your bluetooth connection.)