Hello
I have an pair of Oticon OPN1 and every time at work try to answer a phone, when i put it on my ear the aid make a chime sound and for a moment does not work, like it changes program. I did not had that issue before and i don’t know how it happens after my last programming (i do that myself) . Any ideas ?
If you pick up a landline phone with a headset speaker, and you have the AutoPhone mode set to ON as seen in the screenshot below, it’ll give you an AutoPhone chime sound to let you know that it detects a magnetic field near the OPN from a speaker, and now it’ll go into the AutoPhone mode to induce the magnetic field generated from the headset speaker and convert it into audio sound for you. If you just want to hear from your headset speaker via the aids’ mics and not through the magnetic induction, then just set AutoPhone to OFF to see if it helps.
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Thanks for your reply
so right now when i pick-up the phone and hearing that chime means that i’m hearing through the inductive connection? I’m having problems hearing other ends , specially when they use Bluetooth and other devices and they don’t talk directly to the phone’s mic. I ll’ try that to see if it’s get any better without Autophone. Thanks again
Yeah, I have AutoPhone ON for when I use my over-the-ear headphones. The AutoPhone feature is almost like the Tcoil feature. Although the OPN doesn’t have a dedicated Tcoil, I suspect that they enlist the NFMI (Near Field Magnetic Induction) inductor to use it as a dual-purpose device for use as a mini-tcoil as well. As such, when I put my headphones on, I hear a chime to let me know that it detects a magnetic speaker.
I’m not sure why you can’t hear well with it. I think if you put the headset right on the hearing aid itself, which is behind your ear and not normally where you put the headset against your ear centered around the ear well, then the induction might work better if the hearing aid is in the middle of the handset’s circular speaker. In my case, I actually move my hearing aids into the ear well so that they would be positioned smack in the middle of the headphones’ speakers, then I can get a better induction pickup and better quality sounds from that position.
I’m curious how you would know if the other person on the other end of your landline don’t speak directly into their phone’s mic but use a BT device or some other devices in the first place?
Thanks that you took the time to respond. I do the same on positioning headset on my hearing aid’s microphone on the back of my ear but it’s still problematic. I will turn off that Autophone feature since not only that chime disturbs my start-up communication when i say “hello” and for a couple of seconds, it mutes the mics also and i can’t hear their response. Very annoying.
I can understand when they use distance mic devices like BT , etc because i hear them from a distance with usually a lot of ambient noise. Because i work in a hotel, usually people calling me to ask details on how to get there while driving or walking in a street or they are on a Bus or a taxi and of course most of them they use BT or other cable “in” or “on” ear device and they speak from a distance on the phone (the mic is on the phone). If you put in the game the environmental noise, wind, etc you can understand that a bad hearing person has very hard time to understand them. At least that happen to me.
As for the induction to be honest i’m not sure how the HA can pick-up better inductive signal from the speaker. I din not understand it cause english is not my native language. I just put the headset as close as possible to the rear mic of the HA,
Yeah, you can just turn off the AutoPhone feature and use the mic instead of pick up the sound from the landline phone’s handset. The only time I find the AutoPhone feature helpful is when I use the hearing aids with my headphones.