My 9 year old granddaughter is visiting us for awhile. She started wearing the Oticons about a year or two ago, I guess. She has been with us for several weeks now, and yesterday her left hearing aid quit working properly.
The light on the hearing aid blinks a green light every 7 or 8 seconds. The ha itself turns on and off continuously, but will not stay on. The right hearing aid works normally. It is just the left one with the problem.
I have replaced the battery (not chargeable), replaced the wax guard, blew air to help clean it out. Turned it on and off a couple of dozen times. Nothing is fixing the problem right now. I don’t know if it is paired with anything or not, or if it is even capable of pairing.
I texted her mom and let her know of the problem so maybe she could contact her audiologist. (nothing back from her, yet). Any suggestions or help would be appreciated. Thx.