All,
You are “HEROES!”.
Since I cannot have appointment with Audi right away to provide the suggestion from all of you, so what I did were:
1/ cut the rubber band and stuck into the ear mold vents
2/ Went to Genie2 and under the selection tabs, then I changed the vent size to 1mm. (cvKemp was right. my previous setting was 1.4mm!)
3/ change P1 to VAC+, P2 to NAL-NL2, P3 to DSL v5.0 Adult, and P4 is speed in noise. Then re prescribed for all programs
4/ Went to P1 under fine tuning tab, I select all 25hz to 2K columns and increase two clicks
5/ I wanted to change Soft Sound Perception up to increase sharpness but It did put to max already. I cannot change anymore.
6/ Went to open sound navigator changed all P(s) to “Open automatic” selection. and increase max help for speed in complex senario
Well the outcome was: “I can hear extremely loud!” on P1. Basically, I can hear the AC running, refrigerator was humming. fan was running… and other sound from mechanic that I never heard before or barely hear!
I went to work and it seemed I can hear now certain men voices (still not clear and crypts but hey we do make progress right! …and I can hear people talk on the phone. Before I lost certain people who talked to me on the phone.
I am starting to see the light now! but I have few more the questions please advice:
1/ I seemed to loose the sharpness of the voice that I used to have in letter s, sh … (high frequency words) --> should I put back 1.4mm with the vent close?
2/ why P1 was extremely loud but other P (p2, p3) are still in normal range of volume and seemed P2 and P3 were not affected by all setting I had above?
3/ after all of the changes from the above, for P1, the red gain bar went down to 2.5db. and the blue gain bar is still at 7db. How do I bring up the red bar(my right side)?
another note: the sound I am hearing now is like I knock on the plastic box/can. the sound is dull and dry. Before doing this, I heard the sound is sharp like the the sound of the metal can or cookware. Please give me some advice for how to balance those sound
Thank you all again for the helps