Hi all, I was interested to see that the Oticon Companion app on my iPhone updated to a new version yesterday (1.5.0). I immediately tried it out, because the previous version was not very satisfactory, the main issue being a seemingly random inability to connect to the hearing aids (Oticon Intent 1 in my case).
It was quite a challenge to get the upgraded app to work at all. I had to “forget” the hearing aids and re-pair them a few times before I got it to work.
It is still not satisfactory and the app still fails to connect at least 50% of the time, although the type of error message is a bit different. I did however notice that (on the odd occasion that they do connect) the “Speech booster” icon which previously didn’t really do anything, seems to make a much bigger difference in damping down background noise - it’s not dramatic but I can at least hear a difference whereas before it was almost impossible to tell when it was on.
Any other comments and observations welcomed.
The bottom line is that you can’t rely on the app. If it worked then it would be pretty useful but you never really know when it’s going to work or not.